Telephone Operators: Salary, Education, and Career Path (2026)
The U.S. has 3,950 telephone operators, and they earn a median of $39,130/year. The range runs from $31K to $58K. California pays the most.
What it takes
The BLS lists the typical education for this role as varies by employer.
Entry-level telephone operators start around $31K. The gap between that and the median ($39K) is where experience, certifications, and location make the difference.
Top earners clear $58K, but that's the 90th percentile. Getting there usually takes a decade or more of experience, the right credentials, and being in a high-paying market.
Salary progression
Highest paying states
| State | Median salary | Employment |
|---|---|---|
| California | $57K | 190 |
| New York | $54K | 350 |
| Hawaii | $52K | 40 |
| District of Columbia | $48K | N/A |
| Massachusetts | $46K | N/A |
| Maryland | $41K | 110 |
| New Jersey | $41K | 230 |
| Connecticut | $41K | 30 |
| Michigan | $40K | 60 |
| Ohio | $38K | 190 |
Frequently asked questions
How much does a telephone operators make?▼
The median telephone operators salary in the United States is $39,130 per year ($19/hour). Entry-level positions start around $31,440, while experienced professionals earn up to $57,510.
What education do you need to become a telephone operators?▼
The BLS lists the typical entry-level education as varies by employer. State licensing or certification requirements vary, so check your state's board for specifics.
What is the job outlook for telephone operators?▼
Check the Bureau of Labor Statistics Occupational Outlook Handbook for the latest employment projections for telephone operators.
What are the highest paying states for telephone operators?▼
The highest paying states for telephone operators are California ($56,770), New York ($53,510), Hawaii ($52,160), District of Columbia ($47,890), Massachusetts ($46,370). Salaries vary significantly by location due to cost of living and local demand.