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Salary comparison

Dispatchers, Except Police, Fire, and Ambulance vs. Customer Service Representatives: Who Earns More?

Dispatchers, Except Police, Fire, and Ambulances out-earn Customer Service Representativess by $6K a year at the national median, per BLS OEWS May 2025. Dispatchers, Except Police, Fire, and Ambulances land at $50,340 and Customer Service Representativess at $44,770. The education gap is real: dispatchers, except police, fire, and ambulance programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Dispatchers, Except Police, Fire, and Ambulances is District of Columbia ($72,260); for Customer Service Representativess it's Washington ($50,330).

Dispatchers, Except Police, Fire, and Ambulance
Customer Service Representatives
Median salary
$50,340
$44,770
Hourly rate
$24.2/hr
$21.53/hr
Entry level (10th %)
$36,030
$31,750
Senior level (90th %)
$78,140
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
202,810
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Dispatchers, Except Police, Fire, and Ambulance median pay.

State
Dispatchers, Except Police, Fire, and Ambulance
Customer Service Representatives
District of Columbia
$72,260
$48,250
Washington
$59,330
$50,330
Minnesota
$59,220
$48,800
Delaware
$57,170
$48,190
Vermont
$56,360
$47,500
New York
$55,810
$48,000
Massachusetts
$55,690
$49,120
Maine
$55,150
$47,160
Oregon
$54,980
$47,450
New Jersey
$54,590
$47,740
Colorado
$54,070
$47,540
New Hampshire
$52,770
$47,300
California
$52,350
$49,560
Rhode Island
$49,320
$47,550
Connecticut
$47,960
$48,090

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Dispatchers, Except Police, Fire, and Ambulances or Customer Service Representativess?

Dispatchers, Except Police, Fire, and Ambulances earn more nationally. The median is $50,340 for Dispatchers, Except Police, Fire, and Ambulances versus $44,770 for Customer Service Representativess, a difference of $6K. Per BLS OEWS May 2025.

Which has better job growth, Dispatchers, Except Police, Fire, and Ambulance or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Dispatchers, Except Police, Fire, and Ambulance or Customer Service Representatives?

Dispatchers, Except Police, Fire, and Ambulance typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Dispatchers, Except Police, Fire, and Ambulances get paid the most?

District of Columbia is the top-paying state for Dispatchers, Except Police, Fire, and Ambulances at $72,260/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Dispatchers, Except Police, Fire, and Ambulance vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Dispatchers, Except Police, Fire, and Ambulances earn $72,260 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Dispatchers, Except Police, Fire, and Ambulance salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Dispatchers, Except Police, Fire, and Ambulances by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a dispatchers, except police, fire, and ambulanceGuide →How to become a customer service representativesGuide →