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Salary comparison

File Clerks vs. Customer Service Representatives: Who Earns More?

Customer Service Representativess out-earn File Clerkss by $1K a year at the national median, per BLS OEWS May 2025. File Clerkss land at $43,600 and Customer Service Representativess at $44,770. The education gap is real: file clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for File Clerkss is Oregon ($50,660); for Customer Service Representativess it's Washington ($50,330).

File Clerks
Customer Service Representatives
Median salary
$43,600
$44,770
Hourly rate
$20.96/hr
$21.53/hr
Entry level (10th %)
$31,200
$31,750
Senior level (90th %)
$63,490
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
73,440
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
Oregon
Washington

Pay by state

States where both occupations have BLS data, sorted by File Clerks median pay.

State
File Clerks
Customer Service Representatives
Oregon
$50,660
$47,450
California
$49,040
$49,560
Massachusetts
$48,310
$49,120
Vermont
$47,540
$47,500
Minnesota
$46,640
$48,800
Colorado
$46,490
$47,540
Washington
$45,830
$50,330
Wisconsin
$45,130
$46,970
Connecticut
$44,810
$48,090
New Jersey
$44,400
$47,740
New Hampshire
$44,390
$47,300
New York
$44,340
$48,000
Maine
$43,910
$47,160
Delaware
$39,940
$48,190
Rhode Island
$36,400
$47,550

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, File Clerkss or Customer Service Representativess?

Customer Service Representativess earn more nationally. The median is $43,600 for File Clerkss versus $44,770 for Customer Service Representativess, a difference of $1K. Per BLS OEWS May 2025.

Which has better job growth, File Clerks or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, File Clerks or Customer Service Representatives?

File Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do File Clerkss get paid the most?

Oregon is the top-paying state for File Clerkss at $50,660/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does File Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In Oregon, File Clerkss earn $50,660 vs. $47,450 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full File Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for File Clerkss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a file clerksGuide →How to become a customer service representativesGuide →