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First-Line Supervisors of Office and Administrative Support Workers vs. Customer Service Representatives: Who Earns More?

First-Line Supervisors of Office and Administrative Support Workerss out-earn Customer Service Representativess by $25K a year at the national median, per BLS OEWS May 2025. First-Line Supervisors of Office and Administrative Support Workerss land at $69,500 and Customer Service Representativess at $44,770. The education gap is real: first-line supervisors of office and administrative support worker programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for First-Line Supervisors of Office and Administrative Support Workerss is Washington ($79,480); for Customer Service Representativess it's Washington ($50,330).

First-Line Supervisors of Office and Administrative Support Workers
Customer Service Representatives
Median salary
$69,500
$44,770
Hourly rate
$33.41/hr
$21.53/hr
Entry level (10th %)
$45,610
$31,750
Senior level (90th %)
$104,710
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
1,436,680
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
Washington
Washington

Pay by state

States where both occupations have BLS data, sorted by First-Line Supervisors of Office and Administrative Support Workers median pay.

State
First-Line Supervisors of Office and Administrative Support Workers
Customer Service Representatives
Washington
$79,480
$50,330
District of Columbia
$79,200
$48,250
New York
$79,170
$48,000
Connecticut
$78,200
$48,090
California
$77,590
$49,560
Massachusetts
$76,770
$49,120
New Jersey
$76,640
$47,740
Colorado
$76,600
$47,540
Minnesota
$76,440
$48,800
Rhode Island
$76,030
$47,550
Delaware
$75,220
$48,190
Oregon
$74,300
$47,450
New Hampshire
$73,250
$47,300
Vermont
$68,790
$47,500
Maine
$67,530
$47,160

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, First-Line Supervisors of Office and Administrative Support Workerss or Customer Service Representativess?

First-Line Supervisors of Office and Administrative Support Workerss earn more nationally. The median is $69,500 for First-Line Supervisors of Office and Administrative Support Workerss versus $44,770 for Customer Service Representativess, a difference of $25K. Per BLS OEWS May 2025.

Which has better job growth, First-Line Supervisors of Office and Administrative Support Workers or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, First-Line Supervisors of Office and Administrative Support Workers or Customer Service Representatives?

First-Line Supervisors of Office and Administrative Support Workers typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do First-Line Supervisors of Office and Administrative Support Workerss get paid the most?

Washington is the top-paying state for First-Line Supervisors of Office and Administrative Support Workerss at $79,480/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does First-Line Supervisors of Office and Administrative Support Workers vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In Washington, First-Line Supervisors of Office and Administrative Support Workerss earn $79,480 vs. $50,330 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full First-Line Supervisors of Office and Administrative Support Workers salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for First-Line Supervisors of Office and Administrative Support Workerss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a first-line supervisors of office and administrative support workersGuide →How to become a customer service representativesGuide →