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Salary comparison

Hotel, Motel, and Resort Desk Clerks vs. Customer Service Representatives: Who Earns More?

Customer Service Representatives out-earn Hotel, Motel, and Resort Desk Clerks by $10K a year at the national median, per BLS OEWS May 2025. Hotel, Motel, and Resort Desk Clerks land at $35,070 and Customer Service Representatives at $44,770. The education gap is real: hotel, motel, and resort desk clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Hotel, Motel, and Resort Desk Clerks is Hawaii ($59,110); for Customer Service Representatives it's Washington ($50,330).

Hotel, Motel, and Resort Desk Clerks
Customer Service Representatives
Median salary
$35,070
$44,770
Hourly rate
$16.86/hr
$21.53/hr
Entry level (10th %)
$27,120
$31,750
Senior level (90th %)
$45,470
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
261,420
2,595,750
Job growth (10-year)
3.7%
-5.5%
Category
Office & Admin
Office & Admin
Top-paying state
Hawaii
Washington

Pay by state

States where both occupations have BLS data, sorted by Hotel, Motel, and Resort Desk Clerks median pay.

State
Hotel, Motel, and Resort Desk Clerks
Customer Service Representatives
District of Columbia
$47,060
$48,250
Vermont
$44,940
$47,500
Washington
$40,460
$50,330
Massachusetts
$39,400
$49,120
California
$39,360
$49,560
New York
$38,590
$48,000
New Jersey
$38,110
$47,740
Rhode Island
$37,840
$47,550
Maine
$37,380
$47,160
New Hampshire
$37,300
$47,300
Oregon
$37,020
$47,450
Connecticut
$37,000
$48,090
Colorado
$36,750
$47,540
Minnesota
$36,320
$48,800
Delaware
$35,730
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Hotel, Motel, and Resort Desk Clerks or Customer Service Representatives?

Customer Service Representatives earn more nationally. The median is $35,070 for Hotel, Motel, and Resort Desk Clerks versus $44,770 for Customer Service Representatives, a difference of $10K. Per BLS OEWS May 2025.

Which has better job growth, Hotel, Motel, and Resort Desk Clerks or Customer Service Representatives?

Hotel, Motel, and Resort Desk Clerks has the better 10-year outlook at 3.7% projected growth, compared to -5.5% for the other field. Both are from BLS Employment Projections.

Which requires more education, Hotel, Motel, and Resort Desk Clerks or Customer Service Representatives?

Hotel, Motel, and Resort Desk Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Hotel, Motel, and Resort Desk Clerks get paid the most?

Hawaii is the top-paying state for Hotel, Motel, and Resort Desk Clerks at $59,110/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Hotel, Motel, and Resort Desk Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Hotel, Motel, and Resort Desk Clerks earn $47,060 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.

Full Hotel, Motel, and Resort Desk Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Hotel, Motel, and Resort Desk Clerks by take-home payExplore →Best cities for Customer Service Representatives by take-home payExplore →How to become a hotel, motel, and resort desk clerksGuide →How to become a customer service representativesGuide →