Skip to content
AffordMap
Salary comparison

Information and Record Clerks, All Other vs. Customer Service Representatives: Who Earns More?

Information and Record Clerks, All Others out-earn Customer Service Representativess by $5K a year at the national median, per BLS OEWS May 2025. Information and Record Clerks, All Others land at $49,500 and Customer Service Representativess at $44,770. The education gap is real: information and record clerks, all other programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Information and Record Clerks, All Others is District of Columbia ($70,490); for Customer Service Representativess it's Washington ($50,330).

Information and Record Clerks, All Other
Customer Service Representatives
Median salary
$49,500
$44,770
Hourly rate
$23.8/hr
$21.53/hr
Entry level (10th %)
$33,870
$31,750
Senior level (90th %)
$71,420
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
134,920
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Information and Record Clerks, All Other median pay.

State
Information and Record Clerks, All Other
Customer Service Representatives
District of Columbia
$70,490
$48,250
California
$58,680
$49,560
Rhode Island
$58,470
$47,550
New Jersey
$55,830
$47,740
Delaware
$54,240
$48,190
Washington
$53,890
$50,330
Colorado
$52,600
$47,540
New York
$52,270
$48,000
Minnesota
$52,260
$48,800
Vermont
$50,710
$47,500
Oregon
$49,310
$47,450
Massachusetts
$47,200
$49,120
Connecticut
$46,680
$48,090
New Hampshire
$43,260
$47,300
Wisconsin
$32,470
$46,970

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Information and Record Clerks, All Others or Customer Service Representativess?

Information and Record Clerks, All Others earn more nationally. The median is $49,500 for Information and Record Clerks, All Others versus $44,770 for Customer Service Representativess, a difference of $5K. Per BLS OEWS May 2025.

Which has better job growth, Information and Record Clerks, All Other or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Information and Record Clerks, All Other or Customer Service Representatives?

Information and Record Clerks, All Other typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Information and Record Clerks, All Others get paid the most?

District of Columbia is the top-paying state for Information and Record Clerks, All Others at $70,490/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Information and Record Clerks, All Other vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Information and Record Clerks, All Others earn $70,490 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Information and Record Clerks, All Other salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Information and Record Clerks, All Others by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a information and record clerks, all otherGuide →How to become a customer service representativesGuide →