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Loan Interviewers and Clerks vs. Customer Service Representatives: Who Earns More?

Loan Interviewers and Clerks out-earn Customer Service Representatives by $5K a year at the national median, per BLS OEWS May 2025. Loan Interviewers and Clerks land at $50,020 and Customer Service Representatives at $44,770. The education gap is real: loan interviewers and clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Loan Interviewers and Clerks is District of Columbia ($77,080); for Customer Service Representatives it's Washington ($50,330).

Loan Interviewers and Clerks
Customer Service Representatives
Median salary
$50,020
$44,770
Hourly rate
$24.05/hr
$21.53/hr
Entry level (10th %)
$37,330
$31,750
Senior level (90th %)
$69,770
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
164,790
2,595,750
Job growth (10-year)
-2.3%
-5.5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Loan Interviewers and Clerks median pay.

State
Loan Interviewers and Clerks
Customer Service Representatives
District of Columbia
$77,080
$48,250
Connecticut
$58,980
$48,090
Massachusetts
$58,940
$49,120
New Jersey
$58,760
$47,740
Washington
$58,740
$50,330
New York
$58,120
$48,000
Delaware
$57,760
$48,190
Oregon
$57,650
$47,450
California
$57,300
$49,560
Colorado
$56,760
$47,540
New Hampshire
$56,040
$47,300
Minnesota
$51,760
$48,800
Rhode Island
$51,560
$47,550
Vermont
$50,060
$47,500
Maine
$50,020
$47,160

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Loan Interviewers and Clerks or Customer Service Representatives?

Loan Interviewers and Clerks earn more nationally. The median is $50,020 for Loan Interviewers and Clerks versus $44,770 for Customer Service Representatives, a difference of $5K. Per BLS OEWS May 2025.

Which has better job growth, Loan Interviewers and Clerks or Customer Service Representatives?

Loan Interviewers and Clerks has the better 10-year outlook at -2.3% projected growth, compared to -5.5% for the other field. Both are from BLS Employment Projections.

Which requires more education, Loan Interviewers and Clerks or Customer Service Representatives?

Loan Interviewers and Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Loan Interviewers and Clerks get paid the most?

District of Columbia is the top-paying state for Loan Interviewers and Clerks at $77,080/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Loan Interviewers and Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Loan Interviewers and Clerks earn $77,080 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.

Full Loan Interviewers and Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Loan Interviewers and Clerks by take-home payExplore →Best cities for Customer Service Representatives by take-home payExplore →How to become a loan interviewers and clerksGuide →How to become a customer service representativesGuide →