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Salary comparison

Order Clerks vs. Customer Service Representatives: Who Earns More?

Order Clerks out-earn Customer Service Representatives by $1K a year at the national median, per BLS OEWS May 2025. Order Clerks land at $46,170 and Customer Service Representatives at $44,770. The education gap is real: order clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Order Clerks is Massachusetts ($55,040); for Customer Service Representatives it's Washington ($50,330).

Order Clerks
Customer Service Representatives
Median salary
$46,170
$44,770
Hourly rate
$22.2/hr
$21.53/hr
Entry level (10th %)
$35,530
$31,750
Senior level (90th %)
$63,530
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
75,200
2,595,750
Job growth (10-year)
-17.2%
-5.5%
Category
Office & Admin
Office & Admin
Top-paying state
Massachusetts
Washington

Pay by state

States where both occupations have BLS data, sorted by Order Clerks median pay.

State
Order Clerks
Customer Service Representatives
Massachusetts
$55,040
$49,120
Oregon
$50,260
$47,450
Vermont
$49,950
$47,500
Colorado
$49,530
$47,540
Rhode Island
$49,410
$47,550
District of Columbia
$49,150
$48,250
New Hampshire
$48,540
$47,300
Minnesota
$48,400
$48,800
New York
$48,320
$48,000
Washington
$47,990
$50,330
Maine
$47,750
$47,160
Connecticut
$47,500
$48,090
California
$47,290
$49,560
New Jersey
$46,270
$47,740
Delaware
$41,430
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Order Clerks or Customer Service Representatives?

Order Clerks earn more nationally. The median is $46,170 for Order Clerks versus $44,770 for Customer Service Representatives, a difference of $1K. Per BLS OEWS May 2025.

Which has better job growth, Order Clerks or Customer Service Representatives?

Customer Service Representatives has the better 10-year outlook at -5.5% projected growth, compared to -17.2% for the other field. Both are from BLS Employment Projections.

Which requires more education, Order Clerks or Customer Service Representatives?

Order Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Order Clerks get paid the most?

Massachusetts is the top-paying state for Order Clerks at $55,040/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Order Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In Massachusetts, Order Clerks earn $55,040 vs. $49,120 for Customer Service Representatives. See the state comparison table on this page for the full picture.

Full Order Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Order Clerks by take-home payExplore →Best cities for Customer Service Representatives by take-home payExplore →How to become a order clerksGuide →How to become a customer service representativesGuide →