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Salary comparison

Procurement Clerks vs. Customer Service Representatives: Who Earns More?

Procurement Clerks out-earn Customer Service Representatives by $6K a year at the national median, per BLS OEWS May 2025. Procurement Clerks land at $50,580 and Customer Service Representatives at $44,770. The education gap is real: procurement clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Procurement Clerks is District of Columbia ($62,880); for Customer Service Representatives it's Washington ($50,330).

Procurement Clerks
Customer Service Representatives
Median salary
$50,580
$44,770
Hourly rate
$24.32/hr
$21.53/hr
Entry level (10th %)
$38,040
$31,750
Senior level (90th %)
$68,620
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
55,810
2,595,750
Job growth (10-year)
-8.7%
-5.5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Procurement Clerks median pay.

State
Procurement Clerks
Customer Service Representatives
District of Columbia
$62,880
$48,250
Massachusetts
$60,110
$49,120
New Hampshire
$58,830
$47,300
Minnesota
$58,100
$48,800
New Jersey
$57,460
$47,740
California
$56,160
$49,560
Colorado
$55,210
$47,540
New York
$54,080
$48,000
Rhode Island
$53,980
$47,550
Maine
$53,070
$47,160
Washington
$52,910
$50,330
Oregon
$52,700
$47,450
Connecticut
$50,510
$48,090
Vermont
$47,960
$47,500
Delaware
$47,470
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Procurement Clerks or Customer Service Representatives?

Procurement Clerks earn more nationally. The median is $50,580 for Procurement Clerks versus $44,770 for Customer Service Representatives, a difference of $6K. Per BLS OEWS May 2025.

Which has better job growth, Procurement Clerks or Customer Service Representatives?

Customer Service Representatives has the better 10-year outlook at -5.5% projected growth, compared to -8.7% for the other field. Both are from BLS Employment Projections.

Which requires more education, Procurement Clerks or Customer Service Representatives?

Procurement Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Procurement Clerks get paid the most?

District of Columbia is the top-paying state for Procurement Clerks at $62,880/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Procurement Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Procurement Clerks earn $62,880 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.

Full Procurement Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Procurement Clerks by take-home payExplore →Best cities for Customer Service Representatives by take-home payExplore →How to become a procurement clerksGuide →How to become a customer service representativesGuide →