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Salary comparison

Production, Planning, and Expediting Clerks vs. Customer Service Representatives: Who Earns More?

Production, Planning, and Expediting Clerkss out-earn Customer Service Representativess by $15K a year at the national median, per BLS OEWS May 2025. Production, Planning, and Expediting Clerkss land at $59,650 and Customer Service Representativess at $44,770. The education gap is real: production, planning, and expediting clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Production, Planning, and Expediting Clerkss is Washington ($77,190); for Customer Service Representativess it's Washington ($50,330).

Production, Planning, and Expediting Clerks
Customer Service Representatives
Median salary
$59,650
$44,770
Hourly rate
$28.68/hr
$21.53/hr
Entry level (10th %)
$40,080
$31,750
Senior level (90th %)
$86,000
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
390,160
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
Washington
Washington

Pay by state

States where both occupations have BLS data, sorted by Production, Planning, and Expediting Clerks median pay.

State
Production, Planning, and Expediting Clerks
Customer Service Representatives
Washington
$77,190
$50,330
District of Columbia
$72,660
$48,250
Rhode Island
$65,310
$47,550
Colorado
$63,980
$47,540
Connecticut
$63,240
$48,090
California
$63,000
$49,560
New Jersey
$62,710
$47,740
Delaware
$62,700
$48,190
New Hampshire
$61,590
$47,300
Minnesota
$61,490
$48,800
New York
$60,920
$48,000
Oregon
$60,790
$47,450
Vermont
$60,560
$47,500
Massachusetts
$60,280
$49,120
Maine
$60,200
$47,160

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Production, Planning, and Expediting Clerkss or Customer Service Representativess?

Production, Planning, and Expediting Clerkss earn more nationally. The median is $59,650 for Production, Planning, and Expediting Clerkss versus $44,770 for Customer Service Representativess, a difference of $15K. Per BLS OEWS May 2025.

Which has better job growth, Production, Planning, and Expediting Clerks or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Production, Planning, and Expediting Clerks or Customer Service Representatives?

Production, Planning, and Expediting Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Production, Planning, and Expediting Clerkss get paid the most?

Washington is the top-paying state for Production, Planning, and Expediting Clerkss at $77,190/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Production, Planning, and Expediting Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In Washington, Production, Planning, and Expediting Clerkss earn $77,190 vs. $50,330 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Production, Planning, and Expediting Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Production, Planning, and Expediting Clerkss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a production, planning, and expediting clerksGuide →How to become a customer service representativesGuide →