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Salary comparison

Bill and Account Collectors vs. Customer Service Representatives: Who Earns More?

Bill and Account Collectorss out-earn Customer Service Representativess by $2K a year at the national median, per BLS OEWS May 2025. Bill and Account Collectorss land at $47,030 and Customer Service Representativess at $44,770. The education gap is real: bill and account collector programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Bill and Account Collectorss is District of Columbia ($62,230); for Customer Service Representativess it's Washington ($50,330).

Bill and Account Collectors
Customer Service Representatives
Median salary
$47,030
$44,770
Hourly rate
$22.61/hr
$21.53/hr
Entry level (10th %)
$34,400
$31,750
Senior level (90th %)
$65,580
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
158,830
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Bill and Account Collectors median pay.

State
Bill and Account Collectors
Customer Service Representatives
District of Columbia
$62,230
$48,250
Massachusetts
$59,800
$49,120
California
$57,930
$49,560
Connecticut
$57,930
$48,090
Vermont
$57,630
$47,500
New Jersey
$52,510
$47,740
Rhode Island
$52,000
$47,550
Oregon
$50,880
$47,450
Colorado
$50,090
$47,540
Minnesota
$49,580
$48,800
Maine
$48,890
$47,160
Washington
$48,460
$50,330
New York
$47,170
$48,000
Delaware
$46,680
$48,190
New Hampshire
$44,450
$47,300

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Bill and Account Collectorss or Customer Service Representativess?

Bill and Account Collectorss earn more nationally. The median is $47,030 for Bill and Account Collectorss versus $44,770 for Customer Service Representativess, a difference of $2K. Per BLS OEWS May 2025.

Which has better job growth, Bill and Account Collectors or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Bill and Account Collectors or Customer Service Representatives?

Bill and Account Collectors typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Bill and Account Collectorss get paid the most?

District of Columbia is the top-paying state for Bill and Account Collectorss at $62,230/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Bill and Account Collectors vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Bill and Account Collectorss earn $62,230 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Bill and Account Collectors salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Bill and Account Collectorss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a bill and account collectorsGuide →How to become a customer service representativesGuide →