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Salary comparison

Customer Service Representatives vs. Office Clerks, General: Who Earns More?

Office Clerks, Generals out-earn Customer Service Representativess by $240 a year at the national median, per BLS OEWS May 2025. Customer Service Representativess land at $44,770 and Office Clerks, Generals at $45,010. The education gap is real: customer service representatif programs typically require high school diploma or equivalent, while office clerks, general programs require high school diploma or equivalent. Top-paying state for Customer Service Representativess is Washington ($50,330); for Office Clerks, Generals it's District of Columbia ($55,040).

Customer Service Representatives
Office Clerks, General
Median salary
$44,770
$45,010
Hourly rate
$21.53/hr
$21.64/hr
Entry level (10th %)
$31,750
$30,310
Senior level (90th %)
$63,590
$64,680
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
2,595,750
2,464,940
Job growth (10-year)
-5%
N/A
Category
Office & Admin
Office & Admin
Top-paying state
Washington
District of Columbia

Pay by state

States where both occupations have BLS data, sorted by Customer Service Representatives median pay.

State
Customer Service Representatives
Office Clerks, General
Washington
$50,330
$50,500
California
$49,560
$48,460
Massachusetts
$49,120
$49,940
Minnesota
$48,800
$47,840
District of Columbia
$48,250
$55,040
Connecticut
$48,090
$48,280
New Jersey
$47,740
$48,570
Rhode Island
$47,550
$47,830
Colorado
$47,540
$53,550
Vermont
$47,500
$48,310
Oregon
$47,450
$49,910
New Hampshire
$47,300
$49,020
Alaska
$45,150
$51,890
North Dakota
$44,670
$50,160
Maryland
$42,830
$47,270

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Customer Service Representativess or Office Clerks, Generals?

Office Clerks, Generals earn more nationally. The median is $44,770 for Customer Service Representativess versus $45,010 for Office Clerks, Generals, a difference of $240. Per BLS OEWS May 2025.

Which has better job growth, Customer Service Representatives or Office Clerks, General?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Customer Service Representatives or Office Clerks, General?

Customer Service Representatives typically requires high school diploma or equivalent. Office Clerks, General requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Customer Service Representativess get paid the most?

Washington is the top-paying state for Customer Service Representativess at $50,330/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Customer Service Representatives vs. Office Clerks, General pay differ by state?

The gap varies significantly by state. In Washington, Customer Service Representativess earn $50,330 vs. $50,500 for Office Clerks, Generals. See the state comparison table on this page for the full picture.

Full Customer Service Representatives salary breakdownView →Full Office Clerks, General salary breakdownView →Best cities for Customer Service Representativess by take-home payExplore →Best cities for Office Clerks, Generals by take-home payExplore →How to become a customer service representativesGuide →How to become a office clerks, generalGuide →