Customer Service Representatives vs. Office Clerks, General: Who Earns More?
Office Clerks, General out-earn Customer Service Representatives by $240 a year at the national median, per BLS OEWS May 2025. Customer Service Representatives land at $44,770 and Office Clerks, General at $45,010. The education gap is real: customer service representatif programs typically require high school diploma or equivalent, while office clerks, general programs require high school diploma or equivalent. Top-paying state for Customer Service Representatives is Washington ($50,330); for Office Clerks, General it's District of Columbia ($55,040).
Pay by state
States where both occupations have BLS data, sorted by Customer Service Representatives median pay.
Source: BLS OEWS May 2025. Highlighted value is higher in each row.
Common questions
Who earns more, Customer Service Representatives or Office Clerks, General?
Office Clerks, General earn more nationally. The median is $44,770 for Customer Service Representatives versus $45,010 for Office Clerks, General, a difference of $240. Per BLS OEWS May 2025.
Which has better job growth, Customer Service Representatives or Office Clerks, General?
Customer Service Representatives has the better 10-year outlook at -5.5% projected growth, compared to -6.7% for the other field. Both are from BLS Employment Projections.
Which requires more education, Customer Service Representatives or Office Clerks, General?
Customer Service Representatives typically requires high school diploma or equivalent. Office Clerks, General requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.
Where do Customer Service Representatives get paid the most?
Washington is the top-paying state for Customer Service Representatives at $50,330/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.
How does Customer Service Representatives vs. Office Clerks, General pay differ by state?
The gap varies significantly by state. In Washington, Customer Service Representatives earn $50,330 vs. $50,500 for Office Clerks, General. See the state comparison table on this page for the full picture.