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Salary comparison

Customer Service Representatives vs. Secretaries and Administrative Assistants, Except Legal, Medical, and Executive: Salary Comparison (2026)

Customer Service Representativess earn a median salary of $42,830/year, while Secretaries and Administrative Assistants, Except Legal, Medical, and Executives earn $46,290/year - a difference of $3,460. Secretaries and Administrative Assistants, Except Legal, Medical, and Executives earn more on average. Both salaries are based on national BLS data.

Customer Service Representatives
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Median salary
$42,830
$46,290
Hourly rate
$20.59/hr
$22.26/hr
Entry level (10th %)
$30,690
$31,600
Senior level (90th %)
$62,730
$64,150
Education required
Varies
Varies
U.S. employment
2,725,930
1,737,820
Job growth (10-year)
N/A
N/A
Category
Office & Admin
Office & Admin
Full Customer Service Representatives salary breakdownView →Full Secretaries and Administrative Assistants, Except Legal, Medical, and Executive salary breakdownView →How to become a customer service representativesGuide →How to become a secretaries and administrative assistants, except legal, medical, and executiveGuide →