Executive Secretaries and Executive Administrative Assistants vs. Customer Service Representatives: Who Earns More?
Executive Secretaries and Executive Administrative Assistants out-earn Customer Service Representatives by $32K a year at the national median, per BLS OEWS May 2025. Executive Secretaries and Executive Administrative Assistants land at $76,590 and Customer Service Representatives at $44,770. The education gap is real: executive secretaries and executive administrative assistant programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Executive Secretaries and Executive Administrative Assistants is District of Columbia ($90,850); for Customer Service Representatives it's Washington ($50,330).
Pay by state
States where both occupations have BLS data, sorted by Executive Secretaries and Executive Administrative Assistants median pay.
Source: BLS OEWS May 2025. Highlighted value is higher in each row.
Common questions
Who earns more, Executive Secretaries and Executive Administrative Assistants or Customer Service Representatives?
Executive Secretaries and Executive Administrative Assistants earn more nationally. The median is $76,590 for Executive Secretaries and Executive Administrative Assistants versus $44,770 for Customer Service Representatives, a difference of $32K. Per BLS OEWS May 2025.
Which has better job growth, Executive Secretaries and Executive Administrative Assistants or Customer Service Representatives?
Executive Secretaries and Executive Administrative Assistants has the better 10-year outlook at -1.6% projected growth, compared to -5.5% for the other field. Both are from BLS Employment Projections.
Which requires more education, Executive Secretaries and Executive Administrative Assistants or Customer Service Representatives?
Executive Secretaries and Executive Administrative Assistants typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.
Where do Executive Secretaries and Executive Administrative Assistants get paid the most?
District of Columbia is the top-paying state for Executive Secretaries and Executive Administrative Assistants at $90,850/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.
How does Executive Secretaries and Executive Administrative Assistants vs. Customer Service Representatives pay differ by state?
The gap varies significantly by state. In District of Columbia, Executive Secretaries and Executive Administrative Assistants earn $90,850 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.