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Salary comparison

Executive Secretaries and Executive Administrative Assistants vs. Customer Service Representatives: Who Earns More?

Executive Secretaries and Executive Administrative Assistantss out-earn Customer Service Representativess by $32K a year at the national median, per BLS OEWS May 2025. Executive Secretaries and Executive Administrative Assistantss land at $76,590 and Customer Service Representativess at $44,770. The education gap is real: executive secretaries and executive administrative assistant programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Executive Secretaries and Executive Administrative Assistantss is District of Columbia ($90,850); for Customer Service Representativess it's Washington ($50,330).

Executive Secretaries and Executive Administrative Assistants
Customer Service Representatives
Median salary
$76,590
$44,770
Hourly rate
$36.82/hr
$21.53/hr
Entry level (10th %)
$50,560
$31,750
Senior level (90th %)
$109,850
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
459,910
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Executive Secretaries and Executive Administrative Assistants median pay.

State
Executive Secretaries and Executive Administrative Assistants
Customer Service Representatives
District of Columbia
$90,850
$48,250
New Jersey
$89,520
$47,740
California
$89,000
$49,560
Massachusetts
$82,650
$49,120
Connecticut
$82,520
$48,090
New York
$80,640
$48,000
Washington
$79,250
$50,330
Delaware
$78,920
$48,190
Minnesota
$78,470
$48,800
Rhode Island
$77,820
$47,550
Oregon
$75,480
$47,450
New Hampshire
$71,650
$47,300
Vermont
$70,770
$47,500
Colorado
$65,850
$47,540
Maine
$64,100
$47,160

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Executive Secretaries and Executive Administrative Assistantss or Customer Service Representativess?

Executive Secretaries and Executive Administrative Assistantss earn more nationally. The median is $76,590 for Executive Secretaries and Executive Administrative Assistantss versus $44,770 for Customer Service Representativess, a difference of $32K. Per BLS OEWS May 2025.

Which has better job growth, Executive Secretaries and Executive Administrative Assistants or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Executive Secretaries and Executive Administrative Assistants or Customer Service Representatives?

Executive Secretaries and Executive Administrative Assistants typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Executive Secretaries and Executive Administrative Assistantss get paid the most?

District of Columbia is the top-paying state for Executive Secretaries and Executive Administrative Assistantss at $90,850/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Executive Secretaries and Executive Administrative Assistants vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Executive Secretaries and Executive Administrative Assistantss earn $90,850 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Executive Secretaries and Executive Administrative Assistants salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Executive Secretaries and Executive Administrative Assistantss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a executive secretaries and executive administrative assistantsGuide →How to become a customer service representativesGuide →