Insurance Claims and Policy Processing Clerks vs. Customer Service Representatives: Who Earns More?
Insurance Claims and Policy Processing Clerks out-earn Customer Service Representatives by $4K a year at the national median, per BLS OEWS May 2025. Insurance Claims and Policy Processing Clerks land at $49,230 and Customer Service Representatives at $44,770. The education gap is real: insurance claims and policy processing clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Insurance Claims and Policy Processing Clerks is New Hampshire ($60,650); for Customer Service Representatives it's Washington ($50,330).
Pay by state
States where both occupations have BLS data, sorted by Insurance Claims and Policy Processing Clerks median pay.
Source: BLS OEWS May 2025. Highlighted value is higher in each row.
Common questions
Who earns more, Insurance Claims and Policy Processing Clerks or Customer Service Representatives?
Insurance Claims and Policy Processing Clerks earn more nationally. The median is $49,230 for Insurance Claims and Policy Processing Clerks versus $44,770 for Customer Service Representatives, a difference of $4K. Per BLS OEWS May 2025.
Which has better job growth, Insurance Claims and Policy Processing Clerks or Customer Service Representatives?
Insurance Claims and Policy Processing Clerks has the better 10-year outlook at -3.7% projected growth, compared to -5.5% for the other field. Both are from BLS Employment Projections.
Which requires more education, Insurance Claims and Policy Processing Clerks or Customer Service Representatives?
Insurance Claims and Policy Processing Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.
Where do Insurance Claims and Policy Processing Clerks get paid the most?
New Hampshire is the top-paying state for Insurance Claims and Policy Processing Clerks at $60,650/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.
How does Insurance Claims and Policy Processing Clerks vs. Customer Service Representatives pay differ by state?
The gap varies significantly by state. In New Hampshire, Insurance Claims and Policy Processing Clerks earn $60,650 vs. $47,300 for Customer Service Representatives. See the state comparison table on this page for the full picture.