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Salary comparison

Mail Clerks and Mail Machine Operators, Except Postal Service vs. Customer Service Representatives: Who Earns More?

Customer Service Representativess out-earn Mail Clerks and Mail Machine Operators, Except Postal Services by $5K a year at the national median, per BLS OEWS May 2025. Mail Clerks and Mail Machine Operators, Except Postal Services land at $39,280 and Customer Service Representativess at $44,770. The education gap is real: mail clerks and mail machine operators, except postal service programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Mail Clerks and Mail Machine Operators, Except Postal Services is District of Columbia ($49,240); for Customer Service Representativess it's Washington ($50,330).

Mail Clerks and Mail Machine Operators, Except Postal Service
Customer Service Representatives
Median salary
$39,280
$44,770
Hourly rate
$18.89/hr
$21.53/hr
Entry level (10th %)
$30,780
$31,750
Senior level (90th %)
$54,820
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
55,230
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Mail Clerks and Mail Machine Operators, Except Postal Service median pay.

State
Mail Clerks and Mail Machine Operators, Except Postal Service
Customer Service Representatives
District of Columbia
$49,240
$48,250
Massachusetts
$48,860
$49,120
Washington
$46,380
$50,330
Vermont
$45,380
$47,500
Minnesota
$44,840
$48,800
Maine
$44,780
$47,160
California
$44,410
$49,560
Connecticut
$43,970
$48,090
New Jersey
$43,700
$47,740
Oregon
$43,450
$47,450
Colorado
$43,430
$47,540
New York
$42,020
$48,000
New Hampshire
$41,060
$47,300
Rhode Island
$38,330
$47,550
Delaware
$36,450
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Mail Clerks and Mail Machine Operators, Except Postal Services or Customer Service Representativess?

Customer Service Representativess earn more nationally. The median is $39,280 for Mail Clerks and Mail Machine Operators, Except Postal Services versus $44,770 for Customer Service Representativess, a difference of $5K. Per BLS OEWS May 2025.

Which has better job growth, Mail Clerks and Mail Machine Operators, Except Postal Service or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Mail Clerks and Mail Machine Operators, Except Postal Service or Customer Service Representatives?

Mail Clerks and Mail Machine Operators, Except Postal Service typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Mail Clerks and Mail Machine Operators, Except Postal Services get paid the most?

District of Columbia is the top-paying state for Mail Clerks and Mail Machine Operators, Except Postal Services at $49,240/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Mail Clerks and Mail Machine Operators, Except Postal Service vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Mail Clerks and Mail Machine Operators, Except Postal Services earn $49,240 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Mail Clerks and Mail Machine Operators, Except Postal Service salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Mail Clerks and Mail Machine Operators, Except Postal Services by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a mail clerks and mail machine operators, except postal serviceGuide →How to become a customer service representativesGuide →