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Salary comparison

Office Clerks, General vs. Customer Service Representatives: Who Earns More?

Office Clerks, General out-earn Customer Service Representatives by $240 a year at the national median, per BLS OEWS May 2025. Office Clerks, General land at $45,010 and Customer Service Representatives at $44,770. The education gap is real: office clerks, general programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Office Clerks, General is District of Columbia ($55,040); for Customer Service Representatives it's Washington ($50,330).

Office Clerks, General
Customer Service Representatives
Median salary
$45,010
$44,770
Hourly rate
$21.64/hr
$21.53/hr
Entry level (10th %)
$30,310
$31,750
Senior level (90th %)
$64,680
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
2,464,940
2,595,750
Job growth (10-year)
-6.7%
-5.5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Office Clerks, General median pay.

State
Office Clerks, General
Customer Service Representatives
District of Columbia
$55,040
$48,250
Colorado
$53,550
$47,540
Washington
$50,500
$50,330
Massachusetts
$49,940
$49,120
Oregon
$49,910
$47,450
New Hampshire
$49,020
$47,300
New Jersey
$48,570
$47,740
California
$48,460
$49,560
Vermont
$48,310
$47,500
Connecticut
$48,280
$48,090
Minnesota
$47,840
$48,800
Rhode Island
$47,830
$47,550
New York
$45,890
$48,000
Maine
$45,300
$47,160
Delaware
$42,740
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Office Clerks, General or Customer Service Representatives?

Office Clerks, General earn more nationally. The median is $45,010 for Office Clerks, General versus $44,770 for Customer Service Representatives, a difference of $240. Per BLS OEWS May 2025.

Which has better job growth, Office Clerks, General or Customer Service Representatives?

Customer Service Representatives has the better 10-year outlook at -5.5% projected growth, compared to -6.7% for the other field. Both are from BLS Employment Projections.

Which requires more education, Office Clerks, General or Customer Service Representatives?

Office Clerks, General typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Office Clerks, General get paid the most?

District of Columbia is the top-paying state for Office Clerks, General at $55,040/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Office Clerks, General vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Office Clerks, General earn $55,040 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.

Full Office Clerks, General salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Office Clerks, General by take-home payExplore →Best cities for Customer Service Representatives by take-home payExplore →How to become a office clerks, generalGuide →How to become a customer service representativesGuide →