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Salary comparison

Postal Service Clerks vs. Customer Service Representatives: Who Earns More?

Postal Service Clerkss out-earn Customer Service Representativess by $17K a year at the national median, per BLS OEWS May 2025. Postal Service Clerkss land at $62,130 and Customer Service Representativess at $44,770. The education gap is real: postal service clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Postal Service Clerkss is District of Columbia ($67,790); for Customer Service Representativess it's Washington ($50,330).

Postal Service Clerks
Customer Service Representatives
Median salary
$62,130
$44,770
Hourly rate
$29.87/hr
$21.53/hr
Entry level (10th %)
$42,600
$31,750
Senior level (90th %)
$75,030
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
73,720
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Postal Service Clerks median pay.

State
Postal Service Clerks
Customer Service Representatives
District of Columbia
$67,790
$48,250
New Jersey
$64,290
$47,740
California
$63,650
$49,560
New York
$62,690
$48,000
Massachusetts
$62,610
$49,120
New Hampshire
$62,610
$47,300
Connecticut
$62,130
$48,090
Maine
$62,130
$47,160
Delaware
$61,710
$48,190
Washington
$61,570
$50,330
Rhode Island
$61,570
$47,550
Minnesota
$61,050
$48,800
Vermont
$61,050
$47,500
Colorado
$60,530
$47,540
Oregon
$60,530
$47,450

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Postal Service Clerkss or Customer Service Representativess?

Postal Service Clerkss earn more nationally. The median is $62,130 for Postal Service Clerkss versus $44,770 for Customer Service Representativess, a difference of $17K. Per BLS OEWS May 2025.

Which has better job growth, Postal Service Clerks or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Postal Service Clerks or Customer Service Representatives?

Postal Service Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Postal Service Clerkss get paid the most?

District of Columbia is the top-paying state for Postal Service Clerkss at $67,790/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Postal Service Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Postal Service Clerkss earn $67,790 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Postal Service Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Postal Service Clerkss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a postal service clerksGuide →How to become a customer service representativesGuide →