Receptionists and Information Clerks vs. Customer Service Representatives: Who Earns More?
Customer Service Representatives out-earn Receptionists and Information Clerks by $7K a year at the national median, per BLS OEWS May 2025. Receptionists and Information Clerks land at $38,010 and Customer Service Representatives at $44,770. The education gap is real: receptionists and information clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Receptionists and Information Clerks is District of Columbia ($49,060); for Customer Service Representatives it's Washington ($50,330).
Pay by state
States where both occupations have BLS data, sorted by Receptionists and Information Clerks median pay.
Source: BLS OEWS May 2025. Highlighted value is higher in each row.
Common questions
Who earns more, Receptionists and Information Clerks or Customer Service Representatives?
Customer Service Representatives earn more nationally. The median is $38,010 for Receptionists and Information Clerks versus $44,770 for Customer Service Representatives, a difference of $7K. Per BLS OEWS May 2025.
Which has better job growth, Receptionists and Information Clerks or Customer Service Representatives?
Receptionists and Information Clerks has the better 10-year outlook at 0% projected growth, compared to -5.5% for the other field. Both are from BLS Employment Projections.
Which requires more education, Receptionists and Information Clerks or Customer Service Representatives?
Receptionists and Information Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.
Where do Receptionists and Information Clerks get paid the most?
District of Columbia is the top-paying state for Receptionists and Information Clerks at $49,060/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.
How does Receptionists and Information Clerks vs. Customer Service Representatives pay differ by state?
The gap varies significantly by state. In District of Columbia, Receptionists and Information Clerks earn $49,060 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.