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Salary comparison

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive vs. Customer Service Representatives: Who Earns More?

Secretaries and Administrative Assistants, Except Legal, Medical, and Executives out-earn Customer Service Representativess by $3K a year at the national median, per BLS OEWS May 2025. Secretaries and Administrative Assistants, Except Legal, Medical, and Executives land at $47,540 and Customer Service Representativess at $44,770. The education gap is real: secretaries and administrative assistants, except legal, medical, and executive programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Secretaries and Administrative Assistants, Except Legal, Medical, and Executives is District of Columbia ($59,910); for Customer Service Representativess it's Washington ($50,330).

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Customer Service Representatives
Median salary
$47,540
$44,770
Hourly rate
$22.86/hr
$21.53/hr
Entry level (10th %)
$33,280
$31,750
Senior level (90th %)
$66,350
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
1,706,790
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Secretaries and Administrative Assistants, Except Legal, Medical, and Executive median pay.

State
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Customer Service Representatives
District of Columbia
$59,910
$48,250
Massachusetts
$57,940
$49,120
Washington
$57,330
$50,330
Connecticut
$57,210
$48,090
California
$55,400
$49,560
Rhode Island
$52,140
$47,550
Oregon
$51,740
$47,450
Minnesota
$51,400
$48,800
New Jersey
$50,260
$47,740
Maine
$49,820
$47,160
New York
$49,600
$48,000
Vermont
$48,920
$47,500
Colorado
$48,690
$47,540
New Hampshire
$48,080
$47,300
Delaware
$47,970
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Secretaries and Administrative Assistants, Except Legal, Medical, and Executives or Customer Service Representativess?

Secretaries and Administrative Assistants, Except Legal, Medical, and Executives earn more nationally. The median is $47,540 for Secretaries and Administrative Assistants, Except Legal, Medical, and Executives versus $44,770 for Customer Service Representativess, a difference of $3K. Per BLS OEWS May 2025.

Which has better job growth, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Secretaries and Administrative Assistants, Except Legal, Medical, and Executive or Customer Service Representatives?

Secretaries and Administrative Assistants, Except Legal, Medical, and Executive typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Secretaries and Administrative Assistants, Except Legal, Medical, and Executives get paid the most?

District of Columbia is the top-paying state for Secretaries and Administrative Assistants, Except Legal, Medical, and Executives at $59,910/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Secretaries and Administrative Assistants, Except Legal, Medical, and Executive vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Secretaries and Administrative Assistants, Except Legal, Medical, and Executives earn $59,910 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Secretaries and Administrative Assistants, Except Legal, Medical, and Executive salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Secretaries and Administrative Assistants, Except Legal, Medical, and Executives by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a secretaries and administrative assistants, except legal, medical, and executiveGuide →How to become a customer service representativesGuide →