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Salary comparison

Switchboard Operators, Including Answering Service vs. Office Clerks, General: Who Earns More?

Office Clerks, Generals out-earn Switchboard Operators, Including Answering Services by $6K a year at the national median, per BLS OEWS May 2025. Switchboard Operators, Including Answering Services land at $38,630 and Office Clerks, Generals at $45,010. The education gap is real: switchboard operators, including answering service programs typically require high school diploma or equivalent, while office clerks, general programs require high school diploma or equivalent. Top-paying state for Switchboard Operators, Including Answering Services is Hawaii ($59,860); for Office Clerks, Generals it's District of Columbia ($55,040).

Switchboard Operators, Including Answering Service
Office Clerks, General
Median salary
$38,630
$45,010
Hourly rate
$18.57/hr
$21.64/hr
Entry level (10th %)
$29,990
$30,310
Senior level (90th %)
$59,470
$64,680
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
34,280
2,464,940
Job growth (10-year)
N/A
N/A
Category
Office & Admin
Office & Admin
Top-paying state
Hawaii
District of Columbia

Pay by state

States where both occupations have BLS data, sorted by Switchboard Operators, Including Answering Service median pay.

State
Switchboard Operators, Including Answering Service
Office Clerks, General
District of Columbia
$54,700
$55,040
California
$48,840
$48,460
Washington
$47,800
$50,500
Minnesota
$47,430
$47,840
New Hampshire
$44,210
$49,020
Massachusetts
$43,790
$49,940
Colorado
$43,720
$53,550
Vermont
$42,630
$48,310
New Jersey
$40,430
$48,570
Arizona
$40,380
$46,420
Rhode Island
$39,850
$47,830
Connecticut
$38,380
$48,280
Alaska
$37,690
$51,890
Maryland
$37,080
$47,270
Montana
$36,270
$46,480

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Switchboard Operators, Including Answering Services or Office Clerks, Generals?

Office Clerks, Generals earn more nationally. The median is $38,630 for Switchboard Operators, Including Answering Services versus $45,010 for Office Clerks, Generals, a difference of $6K. Per BLS OEWS May 2025.

Which has better job growth, Switchboard Operators, Including Answering Service or Office Clerks, General?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Switchboard Operators, Including Answering Service or Office Clerks, General?

Switchboard Operators, Including Answering Service typically requires high school diploma or equivalent. Office Clerks, General requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Switchboard Operators, Including Answering Services get paid the most?

Hawaii is the top-paying state for Switchboard Operators, Including Answering Services at $59,860/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Switchboard Operators, Including Answering Service vs. Office Clerks, General pay differ by state?

The gap varies significantly by state. In District of Columbia, Switchboard Operators, Including Answering Services earn $54,700 vs. $55,040 for Office Clerks, Generals. See the state comparison table on this page for the full picture.

Full Switchboard Operators, Including Answering Service salary breakdownView →Full Office Clerks, General salary breakdownView →Best cities for Switchboard Operators, Including Answering Services by take-home payExplore →Best cities for Office Clerks, Generals by take-home payExplore →How to become a switchboard operators, including answering serviceGuide →How to become a office clerks, generalGuide →