Home / Compare / Telephone Operators vs. Customer Service Representatives Salary comparison Telephone Operators vs. Customer Service Representatives: Salary Comparison (2026) Telephone Operatorss earn a median salary of $39,130/year, while Customer Service Representativess earn $42,830/year - a difference of $3,700. Customer Service Representativess earn more on average. Both salaries are based on national BLS data.
Telephone Operators
Customer Service Representatives
Median salary
$39,130
$42,830
Hourly rate
$18.81/hr
$20.59/hr
Entry level (10th %)
$31,440
$30,690
Senior level (90th %)
$57,510
$62,730
Education required
Varies
Varies
U.S. employment
3,950
2,725,930
Job growth (10-year)
N/A
N/A
Category
Office & Admin
Office & Admin
Source: U.S. Bureau of Labor Statistics (OEWS), BEA Regional Price Parities & HUD Fair Market Rents.
Source data is published by the U.S. Bureau of Labor Statistics (OEWS), Bureau of Economic Analysis (Regional Price Parities), and U.S. Department of Housing and Urban Development (Fair Market Rents). AffordMap is not affiliated with or endorsed by any government agency. Per BLS policy, "BLS.gov cannot vouch for the data or analyses derived from these data after the data have been retrieved from BLS.gov."
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