How to Become a Customer Service Representatives in North Carolina
Customer Service Representatives in North Carolina earn a median salary of $39,530/year, which is 8% below the national average. North Carolina has a state income tax of ~4.5%. After taxes and rent, a customer service representatives takes home approximately $1,257/month. Most positions require High school diploma or equivalent.
What a customer service representatives can afford in North Carolina
Becoming a customer service representatives in North Carolina
Meet education requirements
Customer Service Representatives positions in North Carolina typically require High school diploma or equivalent. Programs are available at colleges and training institutions across North Carolina. Research accredited programs in your area.
Gain required experience
Many customer service representatives positions in North Carolina require hands-on experience through internships, apprenticeships, or entry-level roles. Look for training programs and mentorship opportunities in your metro area.
Obtain North Carolina licensure or certification
North Carolina may require specific licensing or professional certification for customer service representativess. Requirements vary by state — contact the North Carolina Department of Labor or relevant licensing board for current requirements, exam schedules, and application procedures.
Find positions in North Carolina
North Carolina employs 91,980 customer service representatives. The highest concentrations are in Durham-Chapel Hill and Charlotte-Concord-Gastonia.
Customer Service Representatives salary by metro area in North Carolina
| Metro area | Median | Hourly | Employment |
|---|---|---|---|
| Durham-Chapel Hill | $46K | $22.24/hr | 5,230 |
| Charlotte-Concord-Gastonia | $44K | $21.39/hr | 27,730 |
| Raleigh-Cary | $41K | $19.72/hr | 14,770 |
| Greensboro-High Point | $41K | $19.6/hr | 7,290 |
| Burlington | $39K | $18.97/hr | 1,450 |
| Hickory-Lenoir-Morganton | $37K | $18.02/hr | 2,320 |
| Winston-Salem | $37K | $17.86/hr | 4,060 |
| Asheville | $37K | $17.81/hr | 2,380 |
| Wilmington | $37K | $17.72/hr | 2,830 |
| Greenville | $36K | $17.51/hr | 1,570 |
| Rocky Mount | $36K | $17.33/hr | 680 |
| Pinehurst-Southern Pines | $36K | $17.15/hr | 440 |
| Fayetteville | $35K | $16.59/hr | 1,820 |
| Goldsboro | $33K | $15.86/hr | 710 |
| Jacksonville | $33K | $15.8/hr | 1,250 |
Customer Service Representatives salary range in North Carolina
Customer Service Representatives careers in other states
Frequently asked questions
How much does a customer service representatives make in North Carolina?▼
The median customer service representatives salary in North Carolina is $39,530 per year ($19.01/hr). This is 8% below the national median of $42,830. Salaries range from $28,860 to $59,090.
What are the requirements to become a customer service representatives in North Carolina?▼
Customer Service Representatives positions in North Carolina typically require High school diploma or equivalent. North Carolina may have specific licensing or certification requirements. Check with the North Carolina licensing board or department of labor for current requirements.
Can a customer service representatives afford to live in North Carolina?▼
At the median salary of $39,530, a customer service representatives in North Carolina would take home approximately $2,669/month after taxes. With median 2-bedroom rent at $1,412/month, that's 52.9% of take-home pay going to housing. This exceeds the recommended 30% guideline.
What are the best cities for customer service representatives in North Carolina?▼
The highest paying metro areas for customer service representatives in North Carolina are Durham-Chapel Hill ($46,260), Charlotte-Concord-Gastonia ($44,480), Raleigh-Cary ($41,020). However, cost of living varies significantly between metros — a higher salary may not mean more purchasing power.
Does North Carolina have state income tax for customer service representatives?▼
Yes, North Carolina has a state income tax rate of approximately 4.5%. On a $39,530 salary, this means roughly $1,779/year in state income tax. Use our take-home pay calculator for a detailed breakdown.