Customer Service Representatives Salary
Customer Service Representatives in Rocky Mount, NC make a median of $34,680 a year, or about $16.67 an hour. The range runs from $28K at the entry level to $58K for experienced workers. Cost of living is below average (RPP 88.01), which stretches that salary to about $39,405 in buying power. A 2-bedroom apartment runs $1,143/month, about 47.5% of take-home, which is tight.
So what does $35K get you in Rocky Mount?
Groceries, utilities, transportation, and healthcare scaled from national averages by Rocky Mount’s Regional Price Parity (88.01). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.
About customer service representatives
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What this looks like in Rocky Mount
Pay for customer service representatives in Rocky Mount runs about 23% below the U.S. median of $45K. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $1,143/month, which is 48.4% of the median worker's take-home, past the 30% guideline most planners use. Regional Price Parity sits at 88.01 (national = 100), meaning everyday costs run about 12% cheaper here. Your dollar stretches further than the headline salary suggests. That combination, below-market pay with high housing costs, makes this a financially demanding market for customer service representativess.
Compared to nearby metros
Median pay for customer service representatives in metros near Rocky Mount, adjusted for local cost of living.
| Metro | Median pay | COL-adjusted |
|---|---|---|
| Charlotte-Concord-Gastonia | $45K | $46K |
| Raleigh-Cary | $42K | $43K |
| Greensboro-High Point | $41K | $44K |
| Durham-Chapel Hill | $47K | $48K |
COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.
Compensation breakdown
Annual earnings by percentile, Rocky Mount, NC
Entry-level customer service representatives (10th percentile) start around $28K. Mid-career wages sit at $35K. Top earners bring in $58K or more, a $30K spread from bottom to top.
Customer Service Representatives pay across states
Median income ranked highest to lowest, compared to the national figure
View Customer Service Representatives salary in all states
| State | Median salary | vs. national | Employment |
|---|---|---|---|
| Washington | $50K | +12% | 39,760 |
| California | $50K | +11% | 176,850 |
| Massachusetts | $49K | +10% | 49,990 |
| Minnesota | $49K | +9% | 53,340 |
| District of Columbia | $48K | +8% | 7,550 |
| Delaware | $48K | +8% | 7,470 |
| Connecticut | $48K | +7% | 24,490 |
| New York | $48K | +7% | 141,090 |
| New Jersey | $48K | +7% | 59,690 |
| Rhode Island | $48K | +6% | 7,890 |
| Colorado | $48K | +6% | 38,770 |
| Vermont | $48K | +6% | 2,870 |
| Oregon | $47K | +6% | 19,440 |
| New Hampshire | $47K | +6% | 12,750 |
| Maine | $47K | +5% | 7,560 |
| Wisconsin | $47K | +5% | 50,840 |
| Illinois | $46K | +3% | 100,970 |
| Iowa | $46K | +3% | 30,100 |
| Arizona | $46K | +2% | 87,020 |
| Hawaii | $46K | +2% | 8,010 |
| Ohio | $46K | +2% | 85,930 |
| Montana | $45K | +1% | 4,910 |
| Alaska | $45K | +1% | 2,410 |
| North Dakota | $45K | -0% | 5,750 |
| Pennsylvania | $45K | -0% | 94,340 |
| Missouri | $44K | -1% | 50,530 |
| Michigan | $44K | -2% | 71,310 |
| Nebraska | $44K | -2% | 15,340 |
| Idaho | $43K | -4% | 18,770 |
| Indiana | $43K | -4% | 44,630 |
| Utah | $43K | -4% | 44,490 |
| Tennessee | $43K | -4% | 59,730 |
| Maryland | $43K | -4% | 37,740 |
| Virginia | $43K | -5% | 59,850 |
| Wyoming | $42K | -5% | 2,110 |
| South Dakota | $41K | -9% | 6,120 |
| Nevada | $41K | -9% | 32,110 |
| Florida | $40K | -10% | 228,000 |
| Texas | $40K | -10% | 337,170 |
| Kansas | $40K | -10% | 29,200 |
| North Carolina | $40K | -10% | 89,510 |
| Georgia | $40K | -11% | 97,850 |
| New Mexico | $39K | -13% | 16,950 |
| South Carolina | $39K | -13% | 51,000 |
| Kentucky | $39K | -14% | 38,630 |
| Oklahoma | $39K | -14% | 34,460 |
| West Virginia | $38K | -14% | 9,860 |
| Alabama | $38K | -14% | 33,290 |
| Arkansas | $38K | -15% | 20,680 |
| Louisiana | $37K | -17% | 25,780 |
| Mississippi | $36K | -19% | 20,860 |
Showing 1–10 of 51 (all 50 states + DC)
Track customer service representatives salary changes
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Frequently asked questions
Can a customer service representatif afford a 2BR apartment alone in Rocky Mount?
It’s a stretch — at the median salary of $35K, rent takes 48.4% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $1,143/month. The 30% guideline puts the comfortable ceiling at roughly $700/month in rent — so roommates or a 1-bedroom would ease the math significantly.
What’s the entry-level salary for customer service representatives in Rocky Mount?
The 10th-percentile wage — what new customer service representatives typically earn — is $28K/year. Take-home on that works out to about $1,705/month. At HUD’s $1,143/month FMR, rent would take 67% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.
Is customer service representatif a high-paying job in Rocky Mount?
Local pay runs 23% below the national median — $35K here vs. $45K nationally. Cost of living is 12% below the national average, which narrows that gap in real purchasing power.
How does Rocky Mount compare to the national average for customer service representatives?
Rocky Mount pays $35K median vs. the U.S. average of $45K — that’s -23%. After adjusting for local cost of living (RPP 88.01), the purchasing-power equivalent is $39K — below the national median.
How much do customer service representatives make in Rocky Mount, NC?
The median is $34,680 a year, that works out to about $17 an hour. But the range is wide: entry-level workers start around $28,410, and experienced customer service representatives can clear $58,170. These are BLS numbers, based on employer-reported data, not self-reported surveys.
Is $35K enough to live in Rocky Mount?
On that salary, you'd take home roughly $2,362/month after taxes. A 2-bedroom here rents for about $1,143/month, which eats 48.4% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.
How far does a customer service representatives salary go in Rocky Mount?
Rocky Mount has a Regional Price Parity of 88.01 (100 is the national average). That's below average, your money stretches further here than the raw salary number suggests. After cost-of-living adjustment, the median customer service representatives salary is worth about $39,405 in national-average purchasing power.
Where do customer service representatives get paid the most?
The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.