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Office & Admin

Customer Service Representatives Salary in District of Columbia

Customer Service Representatives in District of Columbia make a median of $49,210 a year, or about $23.66 an hour. The range runs from $36K at the entry level to $81K for experienced workers.

AffordMap analysis of BLS Occupational Employment and Wage Statistics (latest release, May 2024)

$49K
Median annual
$23.66/hr
Hourly rate
$36K
Entry level (10th %)
$81K
Senior level (90th %)

So what does $49K get you in District of Columbia?

Estimated monthly take-home$3,308/mo
Median 2BR rent-$1,412/mo
Rent as % of take-home42.7% (above 30% guideline)
Cost-of-living adjusted salary$49,210/yr
Monthly remaining after rent$1,896/mo
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About customer service representatives

U.S. employed: 7,020
Category: Office & Admin
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Compensation breakdown

Annual earnings by percentile, District of Columbia

Bar chart showing Customer Service Representatives salary percentiles in District of Columbia: 10th percentile $36,140, 25th percentile $38,790, median $49,210, 75th percentile $62,410, 90th percentile $80,750. Source: Bureau of Labor Statistics.10th$36K25th$39KMedian$49K75th$62K90th$81K
Bar chart showing Customer Service Representatives salary percentiles in District of Columbia: 10th percentile $36,140, 25th percentile $38,790, median $49,210, 75th percentile $62,410, 90th percentile $80,750. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $36K. Mid-career wages sit at $49K.Top earners bring in $81K or more - a $45K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

StateMedian salaryvs. nationalEmployment
District of Columbia$49K+15%7,020
Washington$49K+15%44,880
Massachusetts$48K+12%54,660
New York$48K+12%145,100
California$48K+12%183,350
Minnesota$47K+11%59,170
Connecticut$47K+10%28,140
New Hampshire$47K+10%12,560
New Jersey$47K+9%64,950
Rhode Island$46K+9%8,260
Delaware$46K+8%7,360
Oregon$46K+8%22,940
Vermont$46K+8%2,910
Wisconsin$46K+7%55,100
Maine$45K+6%7,500

Track customer service representatives salary changes

BLS updates this data quarterly. We'll email you when District of Columbia numbers change.

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Frequently asked questions

How much do customer service representatives make in District of Columbia?

The median is $49,210 a year - that works out to about $23.66 an hour. The range is wide: entry-level workers start around $36,140, and experienced customer service representatives can clear $80,750. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $49K enough to live in District of Columbia?

On that salary, you'd take home roughly $3,308/month after taxes. A 2-bedroom here rents for about $1,412/month, which eats 42.7% of your paycheck. That's above the 30% rule of thumb - housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in District of Columbia?

District of Columbia has a Regional Price Parity of 100 (100 is the national average). That's right at the national average. After cost-of-living adjustment, the median customer service representatives salary is worth about $49,210 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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