Customer Service Representatives Salary by State and Metro Area (2026)
Customer Service Representativess in the United States earn a median salary of $42,830/year ($20.59/hr). Salaries range from $30,690 to $62,730 depending on experience. Below, compare salaries across all 50 states and top metro areas.
$31K
10th percentile
$36K
25th percentile
$43K
Median
$50K
75th percentile
$63K
90th percentile
Customer Service Representatives salary by state
| State | Median | Hourly | Employment |
|---|---|---|---|
| District of Columbia | $49K | $23.66/hr | 7,020 |
| Washington | $49K | $23.63/hr | 44,880 |
| Massachusetts | $48K | $23.11/hr | 54,660 |
| New York | $48K | $23/hr | 145,100 |
| California | $48K | $22.98/hr | 183,350 |
| Minnesota | $47K | $22.82/hr | 59,170 |
| Connecticut | $47K | $22.72/hr | 28,140 |
| New Hampshire | $47K | $22.58/hr | 12,560 |
| New Jersey | $47K | $22.47/hr | 64,950 |
| Rhode Island | $46K | $22.35/hr | 8,260 |
| Delaware | $46K | $22.26/hr | 7,360 |
| Oregon | $46K | $22.25/hr | 22,940 |
| Vermont | $46K | $22.21/hr | 2,910 |
| Wisconsin | $46K | $22.1/hr | 55,100 |
| Maine | $45K | $21.75/hr | 7,500 |
| Iowa | $45K | $21.63/hr | 28,810 |
| Illinois | $45K | $21.59/hr | 109,940 |
| Alaska | $45K | $21.52/hr | 2,540 |
| Montana | $44K | $21.07/hr | 4,920 |
| Ohio | $44K | $20.92/hr | 90,710 |
| Arizona | $43K | $20.88/hr | 89,030 |
| North Dakota | $43K | $20.75/hr | 6,470 |
| Pennsylvania | $43K | $20.71/hr | 102,100 |
| Michigan | $43K | $20.46/hr | 69,830 |
| Missouri | $42K | $20.12/hr | 56,190 |
| Indiana | $42K | $20/hr | 47,750 |
| Nebraska | $41K | $19.61/hr | 15,930 |
| Hawaii | $41K | $19.53/hr | 7,460 |
| Maryland | $40K | $19.38/hr | 40,680 |
| Utah | $40K | $19.3/hr | 48,770 |
| Tennessee | $40K | $19.29/hr | 64,880 |
| South Dakota | $40K | $19.12/hr | 6,750 |
| North Carolina | $40K | $19.01/hr | 91,980 |
| Idaho | $39K | $18.95/hr | 23,520 |
| Wyoming | $39K | $18.92/hr | 2,360 |
| Virginia | $39K | $18.85/hr | 62,280 |
| Texas | $39K | $18.8/hr | 330,540 |
| Georgia | $39K | $18.77/hr | 112,790 |
| Nevada | $39K | $18.73/hr | 29,900 |
| Florida | $39K | $18.7/hr | 238,300 |
| Kansas | $38K | $18.43/hr | 32,250 |
| New Mexico | $38K | $18.3/hr | 18,520 |
| South Carolina | $38K | $18.24/hr | 52,840 |
| Alabama | $38K | $18.14/hr | 33,720 |
| West Virginia | $38K | $18.08/hr | 9,850 |
| Kentucky | $38K | $18.07/hr | 43,970 |
| Oklahoma | $38K | $18.06/hr | 33,380 |
| Arkansas | $37K | $18.02/hr | 21,120 |
| Louisiana | $36K | $17.26/hr | 25,630 |
| Mississippi | $36K | $17.11/hr | 20,240 |