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Customer Service Representatives Salary in North Carolina

Customer Service Representatives in North Carolina make a median of $39,530 a year, or about $19.01 an hour. The range runs from $29K at the entry level to $59K for experienced workers.

AffordMap analysis of BLS Occupational Employment and Wage Statistics (latest release, May 2024)

$40K
Median annual
$19.01/hr
Hourly rate
$29K
Entry level (10th %)
$59K
Senior level (90th %)

So what does $40K get you in North Carolina?

Take-home$2,669/mo
2BR rent (est.)-$1,348/mo
Rent burden50.5% (above 30%)
COL-adjusted salary$39,530/yr
After rent$1,321/mo
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About customer service representatives

U.S. employed: 91,980
Category: Office & Admin
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Compensation breakdown

Annual earnings by percentile, North Carolina

Bar chart showing Customer Service Representatives salary percentiles in North Carolina: 10th percentile $28,860, 25th percentile $34,250, median $39,530, 75th percentile $47,850, 90th percentile $59,090. Source: Bureau of Labor Statistics.10th$29K25th$34KMedian$40K75th$48K90th$59K
Bar chart showing Customer Service Representatives salary percentiles in North Carolina: 10th percentile $28,860, 25th percentile $34,250, median $39,530, 75th percentile $47,850, 90th percentile $59,090. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $29K. Mid-career wages sit at $40K.Top earners bring in $59K or more - a $30K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

StateMedian salaryvs. nationalEmployment
District of Columbia$49K+15%7,020
Washington$49K+15%44,880
Massachusetts$48K+12%54,660
New York$48K+12%145,100
California$48K+12%183,350
Minnesota$47K+11%59,170
Connecticut$47K+10%28,140
New Hampshire$47K+10%12,560
New Jersey$47K+9%64,950
Rhode Island$46K+9%8,260
Delaware$46K+8%7,360
Oregon$46K+8%22,940
Vermont$46K+8%2,910
Wisconsin$46K+7%55,100
Maine$45K+6%7,500

Track customer service representatives salary changes

BLS updates this data quarterly. We'll email you when North Carolina numbers change.

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Frequently asked questions

How much do customer service representatives make in North Carolina?

The median is $39,530 a year - that works out to about $19.01 an hour. The range is wide: entry-level workers start around $28,860, and experienced customer service representatives can clear $59,090. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $40K enough to live in North Carolina?

On that salary, you'd take home roughly $2,669/month after taxes. A 2-bedroom in this state rents for about $1,348/month (median of metro areas), which eats 50.5% of your paycheck. That's above the 30% rule of thumb - housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in North Carolina?

North Carolina has a Regional Price Parity of 100 (100 is the national average). That's right at the national average. After cost-of-living adjustment, the median customer service representatives salary is worth about $39,530 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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