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Office & Admin

Customer Service Representatives Salary

in Hickory-Lenoir-Morganton, NC

Customer Service Representatives in Hickory-Lenoir-Morganton, NC make a median of $37,790 a year, or about $18.17 an hour. The range runs from $29K at the entry level to $55K for experienced workers. Cost of living is below average (RPP 88.49), which stretches that salary to about $42,705 in buying power. A 2-bedroom apartment runs $1,095/month, about 41.7% of take-home, which is tight.

$38K
Median annual
$18.17/hr
Hourly rate
$29K
Entry level (10th %)
$55K
Senior level (90th %)

So what does $38K get you in Hickory-Lenoir-Morganton?

Estimated take-home pay$2,559/mo
Rent (2BR median)-$1,095/mo
Rent as % of take-home42.8% ⚠ above 30% guideline
Groceries-$347/mo
Utilities-$173/mo
Transportation-$304/mo
Healthcare *-$202/mo
Left over$438/mo

Groceries, utilities, transportation, and healthcare scaled from national averages by Hickory-Lenoir-Morganton’s Regional Price Parity (88.49). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.

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About customer service representatives

Education: High school diploma or equivalent
U.S. employed: 2,595,750
Hickory-Lenoir-Morganton, NC employed: 2,250
Category: Office & Admin

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What this looks like in Hickory-Lenoir-Morganton

Pay for customer service representatives in Hickory-Lenoir-Morganton runs about 16% below the U.S. median of $45K. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $1,095/month, which is 42.8% of the median worker's take-home, past the 30% guideline most planners use. Regional Price Parity sits at 88.49 (national = 100), meaning everyday costs run about 12% cheaper here. Your dollar stretches further than the headline salary suggests. That combination, below-market pay with high housing costs, makes this a financially demanding market for customer service representativess.

Compared to nearby metros

Median pay for customer service representatives in metros near Hickory-Lenoir-Morganton, adjusted for local cost of living.

MetroMedian payCOL-adjusted
Charlotte-Concord-Gastonia$45K$46K
Raleigh-Cary$42K$43K
Greensboro-High Point$41K$44K
Durham-Chapel Hill$47K$48K

COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.

Compensation breakdown

Annual earnings by percentile, Hickory-Lenoir-Morganton, NC

Bar chart showing Customer Service Representatives salary percentiles in Hickory-Lenoir-Morganton, NC: 10th percentile $28,770, 25th percentile $34,310, median $37,790, 75th percentile $47,030, 90th percentile $55,210. Source: Bureau of Labor Statistics.10th$29K25th$34KMedian$38K75th$47K90th$55K
Bar chart showing Customer Service Representatives salary percentiles in Hickory-Lenoir-Morganton, NC: 10th percentile $28,770, 25th percentile $34,310, median $37,790, 75th percentile $47,030, 90th percentile $55,210. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $29K. Mid-career wages sit at $38K. Top earners bring in $55K or more, a $26K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

View Customer Service Representatives salary in all states
StateMedian salaryvs. nationalEmployment
Washington$50K+12%39,760
California$50K+11%176,850
Massachusetts$49K+10%49,990
Minnesota$49K+9%53,340
District of Columbia$48K+8%7,550
Delaware$48K+8%7,470
Connecticut$48K+7%24,490
New York$48K+7%141,090
New Jersey$48K+7%59,690
Rhode Island$48K+6%7,890
Colorado$48K+6%38,770
Vermont$48K+6%2,870
Oregon$47K+6%19,440
New Hampshire$47K+6%12,750
Maine$47K+5%7,560
Wisconsin$47K+5%50,840
Illinois$46K+3%100,970
Iowa$46K+3%30,100
Arizona$46K+2%87,020
Hawaii$46K+2%8,010
Ohio$46K+2%85,930
Montana$45K+1%4,910
Alaska$45K+1%2,410
North Dakota$45K-0%5,750
Pennsylvania$45K-0%94,340
Missouri$44K-1%50,530
Michigan$44K-2%71,310
Nebraska$44K-2%15,340
Idaho$43K-4%18,770
Indiana$43K-4%44,630
Utah$43K-4%44,490
Tennessee$43K-4%59,730
Maryland$43K-4%37,740
Virginia$43K-5%59,850
Wyoming$42K-5%2,110
South Dakota$41K-9%6,120
Nevada$41K-9%32,110
Florida$40K-10%228,000
Texas$40K-10%337,170
Kansas$40K-10%29,200
North Carolina$40K-10%89,510
Georgia$40K-11%97,850
New Mexico$39K-13%16,950
South Carolina$39K-13%51,000
Kentucky$39K-14%38,630
Oklahoma$39K-14%34,460
West Virginia$38K-14%9,860
Alabama$38K-14%33,290
Arkansas$38K-15%20,680
Louisiana$37K-17%25,780
Mississippi$36K-19%20,860
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Showing 1–10 of 51 (all 50 states + DC)

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BLS updates this data quarterly. We'll email you when Hickory-Lenoir-Morganton numbers change.

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Frequently asked questions

Can a customer service representatif afford a 2BR apartment alone in Hickory-Lenoir-Morganton?

It’s a stretch — at the median salary of $38K, rent takes 42.8% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $1,095/month. The 30% guideline puts the comfortable ceiling at roughly $800/month in rent — so roommates or a 1-bedroom would ease the math significantly.

What’s the entry-level salary for customer service representatives in Hickory-Lenoir-Morganton?

The 10th-percentile wage — what new customer service representatives typically earn — is $29K/year. Take-home on that works out to about $1,726/month. At HUD’s $1,095/month FMR, rent would take 63% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.

Is customer service representatif a high-paying job in Hickory-Lenoir-Morganton?

Local pay runs 16% below the national median — $38K here vs. $45K nationally. Cost of living is 12% below the national average, which narrows that gap in real purchasing power.

How does Hickory-Lenoir-Morganton compare to the national average for customer service representatives?

Hickory-Lenoir-Morganton pays $38K median vs. the U.S. average of $45K — that’s -16%. After adjusting for local cost of living (RPP 88.49), the purchasing-power equivalent is $43K — below the national median.

How much do customer service representatives make in Hickory-Lenoir-Morganton, NC?

The median is $37,790 a year, that works out to about $18 an hour. But the range is wide: entry-level workers start around $28,770, and experienced customer service representatives can clear $55,210. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $38K enough to live in Hickory-Lenoir-Morganton?

On that salary, you'd take home roughly $2,559/month after taxes. A 2-bedroom here rents for about $1,095/month, which eats 42.8% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in Hickory-Lenoir-Morganton?

Hickory-Lenoir-Morganton has a Regional Price Parity of 88.49 (100 is the national average). That's below average, your money stretches further here than the raw salary number suggests. After cost-of-living adjustment, the median customer service representatives salary is worth about $42,705 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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