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Customer Service Representatives Salary in Sacramento-Roseville-Folsom, CA

Customer Service Representatives in Sacramento-Roseville-Folsom, CA make a median of $47,750 a year, or about $22.96 an hour. The range runs from $37K at the entry level to $74K for experienced workers. Prices run high here (RPP 106.67), so that salary is closer to $44,764 in real purchasing power. A 2-bedroom apartment runs $2,255/month — about 68.4% of take-home, which is tight.

AffordMap analysis of BLS Occupational Employment and Wage Statistics (latest release, May 2024)

$48K
Median annual
$22.96/hr
Hourly rate
$37K
Entry level (10th %)
$74K
Senior level (90th %)

So what does $48K get you in Sacramento-Roseville-Folsom?

Take-home$3,271/mo
2BR rent (FMR)-$2,255/mo
Rent burden68.9% (above 30%)
COL-adjusted salary$44,764/yr
After rent$1,016/mo
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About customer service representatives

U.S. employed: 12,810
Category: Office & Admin
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Compensation breakdown

Annual earnings by percentile, Sacramento-Roseville-Folsom, CA

Bar chart showing Customer Service Representatives salary percentiles in Sacramento-Roseville-Folsom, CA: 10th percentile $37,260, 25th percentile $40,920, median $47,750, 75th percentile $59,280, 90th percentile $73,630. Source: Bureau of Labor Statistics.10th$37K25th$41KMedian$48K75th$59K90th$74K
Bar chart showing Customer Service Representatives salary percentiles in Sacramento-Roseville-Folsom, CA: 10th percentile $37,260, 25th percentile $40,920, median $47,750, 75th percentile $59,280, 90th percentile $73,630. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $37K. Mid-career wages sit at $48K.Top earners bring in $74K or more - a $36K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

StateMedian salaryvs. nationalEmployment
District of Columbia$49K+15%7,020
Washington$49K+15%44,880
Massachusetts$48K+12%54,660
New York$48K+12%145,100
California$48K+12%183,350
Minnesota$47K+11%59,170
Connecticut$47K+10%28,140
New Hampshire$47K+10%12,560
New Jersey$47K+9%64,950
Rhode Island$46K+9%8,260
Delaware$46K+8%7,360
Oregon$46K+8%22,940
Vermont$46K+8%2,910
Wisconsin$46K+7%55,100
Maine$45K+6%7,500

Track customer service representatives salary changes

BLS updates this data quarterly. We'll email you when Sacramento-Roseville-Folsom numbers change.

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Frequently asked questions

How much do customer service representatives make in Sacramento-Roseville-Folsom, CA?

The median is $47,750 a year - that works out to about $22.96 an hour. The range is wide: entry-level workers start around $37,260, and experienced customer service representatives can clear $73,630. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $48K enough to live in Sacramento-Roseville-Folsom?

On that salary, you'd take home roughly $3,271/month after taxes. A 2-bedroom here rents for about $2,255/month (HUD Fair Market Rent), which eats 68.9% of your paycheck. That's above the 30% rule of thumb - housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in Sacramento-Roseville-Folsom?

Sacramento-Roseville-Folsom has a Regional Price Parity of 106.67 (100 is the national average). Prices are above average here, so your dollar buys less than the same salary would in a cheaper metro. After cost-of-living adjustment, the median customer service representatives salary is worth about $44,764 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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