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Salary comparison

Human Resources Assistants, Except Payroll and Timekeeping vs. Customer Service Representatives: Who Earns More?

Human Resources Assistants, Except Payroll and Timekeeping out-earn Customer Service Representatives by $6K a year at the national median, per BLS OEWS May 2025. Human Resources Assistants, Except Payroll and Timekeeping land at $50,610 and Customer Service Representatives at $44,770. The education gap is real: human resources assistants, except payroll and timekeeping programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Human Resources Assistants, Except Payroll and Timekeeping is District of Columbia ($59,050); for Customer Service Representatives it's Washington ($50,330).

Human Resources Assistants, Except Payroll and Timekeeping
Customer Service Representatives
Median salary
$50,610
$44,770
Hourly rate
$24.33/hr
$21.53/hr
Entry level (10th %)
$37,340
$31,750
Senior level (90th %)
$68,280
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
90,220
2,595,750
Job growth (10-year)
-7.1%
-5.5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Human Resources Assistants, Except Payroll and Timekeeping median pay.

State
Human Resources Assistants, Except Payroll and Timekeeping
Customer Service Representatives
District of Columbia
$59,050
$48,250
California
$57,590
$49,560
Washington
$57,390
$50,330
Rhode Island
$56,370
$47,550
Massachusetts
$55,840
$49,120
Colorado
$54,880
$47,540
Minnesota
$54,520
$48,800
New Jersey
$54,410
$47,740
Connecticut
$54,130
$48,090
Oregon
$53,550
$47,450
New York
$52,920
$48,000
Vermont
$51,810
$47,500
New Hampshire
$51,400
$47,300
Delaware
$50,850
$48,190
Maine
$49,710
$47,160

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Human Resources Assistants, Except Payroll and Timekeeping or Customer Service Representatives?

Human Resources Assistants, Except Payroll and Timekeeping earn more nationally. The median is $50,610 for Human Resources Assistants, Except Payroll and Timekeeping versus $44,770 for Customer Service Representatives, a difference of $6K. Per BLS OEWS May 2025.

Which has better job growth, Human Resources Assistants, Except Payroll and Timekeeping or Customer Service Representatives?

Customer Service Representatives has the better 10-year outlook at -5.5% projected growth, compared to -7.1% for the other field. Both are from BLS Employment Projections.

Which requires more education, Human Resources Assistants, Except Payroll and Timekeeping or Customer Service Representatives?

Human Resources Assistants, Except Payroll and Timekeeping typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Human Resources Assistants, Except Payroll and Timekeeping get paid the most?

District of Columbia is the top-paying state for Human Resources Assistants, Except Payroll and Timekeeping at $59,050/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Human Resources Assistants, Except Payroll and Timekeeping vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Human Resources Assistants, Except Payroll and Timekeeping earn $59,050 vs. $48,250 for Customer Service Representatives. See the state comparison table on this page for the full picture.

Full Human Resources Assistants, Except Payroll and Timekeeping salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Human Resources Assistants, Except Payroll and Timekeeping by take-home payExplore →Best cities for Customer Service Representatives by take-home payExplore →How to become a human resources assistants, except payroll and timekeepingGuide →How to become a customer service representativesGuide →