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Salary comparison

Legal Secretaries and Administrative Assistants vs. Customer Service Representatives: Who Earns More?

Legal Secretaries and Administrative Assistantss out-earn Customer Service Representativess by $11K a year at the national median, per BLS OEWS May 2025. Legal Secretaries and Administrative Assistantss land at $55,570 and Customer Service Representativess at $44,770. The education gap is real: legal secretaries and administrative assistant programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Legal Secretaries and Administrative Assistantss is District of Columbia ($99,280); for Customer Service Representativess it's Washington ($50,330).

Legal Secretaries and Administrative Assistants
Customer Service Representatives
Median salary
$55,570
$44,770
Hourly rate
$26.72/hr
$21.53/hr
Entry level (10th %)
$36,500
$31,750
Senior level (90th %)
$91,730
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
156,280
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
District of Columbia
Washington

Pay by state

States where both occupations have BLS data, sorted by Legal Secretaries and Administrative Assistants median pay.

State
Legal Secretaries and Administrative Assistants
Customer Service Representatives
District of Columbia
$99,280
$48,250
New York
$72,230
$48,000
Connecticut
$66,220
$48,090
Delaware
$66,130
$48,190
Minnesota
$63,180
$48,800
New Jersey
$63,080
$47,740
Rhode Island
$63,020
$47,550
California
$62,860
$49,560
Massachusetts
$62,120
$49,120
Oregon
$59,610
$47,450
Colorado
$59,490
$47,540
Washington
$58,360
$50,330
New Hampshire
$51,830
$47,300
Vermont
$49,090
$47,500
Maine
$48,040
$47,160

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Legal Secretaries and Administrative Assistantss or Customer Service Representativess?

Legal Secretaries and Administrative Assistantss earn more nationally. The median is $55,570 for Legal Secretaries and Administrative Assistantss versus $44,770 for Customer Service Representativess, a difference of $11K. Per BLS OEWS May 2025.

Which has better job growth, Legal Secretaries and Administrative Assistants or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Legal Secretaries and Administrative Assistants or Customer Service Representatives?

Legal Secretaries and Administrative Assistants typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Legal Secretaries and Administrative Assistantss get paid the most?

District of Columbia is the top-paying state for Legal Secretaries and Administrative Assistantss at $99,280/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Legal Secretaries and Administrative Assistants vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In District of Columbia, Legal Secretaries and Administrative Assistantss earn $99,280 vs. $48,250 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Legal Secretaries and Administrative Assistants salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Legal Secretaries and Administrative Assistantss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a legal secretaries and administrative assistantsGuide →How to become a customer service representativesGuide →