Medical Secretaries and Administrative Assistants vs. Customer Service Representatives: Who Earns More?
Medical Secretaries and Administrative Assistants out-earn Customer Service Representatives by $1K a year at the national median, per BLS OEWS May 2025. Medical Secretaries and Administrative Assistants land at $45,930 and Customer Service Representatives at $44,770. The education gap is real: medical secretaries and administrative assistant programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Medical Secretaries and Administrative Assistants is Washington ($58,100); for Customer Service Representatives it's Washington ($50,330).
Pay by state
States where both occupations have BLS data, sorted by Medical Secretaries and Administrative Assistants median pay.
Source: BLS OEWS May 2025. Highlighted value is higher in each row.
Common questions
Who earns more, Medical Secretaries and Administrative Assistants or Customer Service Representatives?
Medical Secretaries and Administrative Assistants earn more nationally. The median is $45,930 for Medical Secretaries and Administrative Assistants versus $44,770 for Customer Service Representatives, a difference of $1K. Per BLS OEWS May 2025.
Which has better job growth, Medical Secretaries and Administrative Assistants or Customer Service Representatives?
Medical Secretaries and Administrative Assistants has the better 10-year outlook at 4.2% projected growth, compared to -5.5% for the other field. Both are from BLS Employment Projections.
Which requires more education, Medical Secretaries and Administrative Assistants or Customer Service Representatives?
Medical Secretaries and Administrative Assistants typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.
Where do Medical Secretaries and Administrative Assistants get paid the most?
Washington is the top-paying state for Medical Secretaries and Administrative Assistants at $58,100/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.
How does Medical Secretaries and Administrative Assistants vs. Customer Service Representatives pay differ by state?
The gap varies significantly by state. In Washington, Medical Secretaries and Administrative Assistants earn $58,100 vs. $50,330 for Customer Service Representatives. See the state comparison table on this page for the full picture.