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Salary comparison

Shipping, Receiving, and Inventory Clerks vs. Customer Service Representatives: Who Earns More?

Shipping, Receiving, and Inventory Clerkss out-earn Customer Service Representativess by $490 a year at the national median, per BLS OEWS May 2025. Shipping, Receiving, and Inventory Clerkss land at $45,260 and Customer Service Representativess at $44,770. The education gap is real: shipping, receiving, and inventory clerk programs typically require high school diploma or equivalent, while customer service representatif programs require high school diploma or equivalent. Top-paying state for Shipping, Receiving, and Inventory Clerkss is Washington ($51,590); for Customer Service Representativess it's Washington ($50,330).

Shipping, Receiving, and Inventory Clerks
Customer Service Representatives
Median salary
$45,260
$44,770
Hourly rate
$21.76/hr
$21.53/hr
Entry level (10th %)
$34,650
$31,750
Senior level (90th %)
$62,190
$63,590
Education required
High school diploma or equivalent
High school diploma or equivalent
U.S. employment
816,870
2,595,750
Job growth (10-year)
N/A
-5%
Category
Office & Admin
Office & Admin
Top-paying state
Washington
Washington

Pay by state

States where both occupations have BLS data, sorted by Shipping, Receiving, and Inventory Clerks median pay.

State
Shipping, Receiving, and Inventory Clerks
Customer Service Representatives
Washington
$51,590
$50,330
District of Columbia
$49,660
$48,250
Massachusetts
$49,240
$49,120
Vermont
$49,080
$47,500
New Hampshire
$47,960
$47,300
Minnesota
$47,890
$48,800
Oregon
$47,540
$47,450
Maine
$47,160
$47,160
Colorado
$47,130
$47,540
New York
$47,100
$48,000
California
$46,520
$49,560
Connecticut
$45,810
$48,090
Rhode Island
$45,520
$47,550
New Jersey
$45,440
$47,740
Delaware
$44,120
$48,190

Source: BLS OEWS May 2025. Highlighted value is higher in each row.

Common questions

Who earns more, Shipping, Receiving, and Inventory Clerkss or Customer Service Representativess?

Shipping, Receiving, and Inventory Clerkss earn more nationally. The median is $45,260 for Shipping, Receiving, and Inventory Clerkss versus $44,770 for Customer Service Representativess, a difference of $490. Per BLS OEWS May 2025.

Which has better job growth, Shipping, Receiving, and Inventory Clerks or Customer Service Representatives?

BLS Employment Projections data is not available for one or both occupations. Check the individual career pages for current outlook figures.

Which requires more education, Shipping, Receiving, and Inventory Clerks or Customer Service Representatives?

Shipping, Receiving, and Inventory Clerks typically requires high school diploma or equivalent. Customer Service Representatives requires high school diploma or equivalent. Education requirements vary by employer and state licensing board.

Where do Shipping, Receiving, and Inventory Clerkss get paid the most?

Washington is the top-paying state for Shipping, Receiving, and Inventory Clerkss at $51,590/year, per BLS OEWS May 2025. Major metro areas within that state typically pay even more than the state average.

How does Shipping, Receiving, and Inventory Clerks vs. Customer Service Representatives pay differ by state?

The gap varies significantly by state. In Washington, Shipping, Receiving, and Inventory Clerkss earn $51,590 vs. $50,330 for Customer Service Representativess. See the state comparison table on this page for the full picture.

Full Shipping, Receiving, and Inventory Clerks salary breakdownView →Full Customer Service Representatives salary breakdownView →Best cities for Shipping, Receiving, and Inventory Clerkss by take-home payExplore →Best cities for Customer Service Representativess by take-home payExplore →How to become a shipping, receiving, and inventory clerksGuide →How to become a customer service representativesGuide →