Switchboard Operators, Including Answering Service Salary
The median pay for a switchboard operators, including answering service in New York-Newark-Jersey City, NY-NJ is $47,350/year ($22.76/hour), per BLS data. The range runs from $38K at the entry level to $81K for experienced workers. Prices run high here (RPP 112.56), so that salary is closer to $42,066 in real purchasing power. A 2-bedroom apartment runs $2,910/month, about 89% of take-home, which is tight.
So what does $47K get you in New York-Newark-Jersey City?
Groceries, utilities, transportation, and healthcare scaled from national averages by New York-Newark-Jersey City’s Regional Price Parity (112.56). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.
About switchboard operators, including answering services
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What this looks like in New York-Newark-Jersey City
New York-Newark-Jersey City sits well above the national pay line for switchboard operators, including answering service, local pay runs about 23% higher than the U.S. median of $39K. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $2,910/month, which is 91.7% of the median worker's take-home, past the 30% guideline most planners use. Cost-of-living overall is 13% above the national average (BEA RPP 112.56), so groceries and services cost more too. The pay premium is real, but so are the offsets.
Compared to nearby metros
Median pay for switchboard operators, including answering services in metros near New York-Newark-Jersey City, adjusted for local cost of living.
| Metro | Median pay | COL-adjusted |
|---|---|---|
| Buffalo-Cheektowaga | $41K | $43K |
| Albany-Schenectady-Troy | $40K | $40K |
| Syracuse | $45K | $46K |
| Kiryas Joel-Poughkeepsie-Newburgh | $45K | $41K |
COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.
Compensation breakdown
Annual earnings by percentile, New York-Newark-Jersey City, NY-NJ
Entry-level switchboard operators, including answering services (10th percentile) start around $38K. Mid-career wages sit at $47K. Top earners bring in $81K or more, a $43K spread from bottom to top.
Switchboard Operators, Including Answering Service pay across states
Median income ranked highest to lowest, compared to the national figure
View Switchboard Operators, Including Answering Service salary in all states
| State | Median salary | vs. national | Employment |
|---|---|---|---|
| Hawaii | $60K | +55% | 410 |
| District of Columbia | $55K | +42% | 230 |
| California | $49K | +26% | 6,680 |
| Washington | $48K | +24% | 430 |
| Minnesota | $47K | +23% | 200 |
| New York | $45K | +17% | 1,760 |
| New Hampshire | $44K | +14% | 100 |
| Massachusetts | $44K | +13% | 830 |
| Colorado | $44K | +13% | 320 |
| Maine | $43K | +12% | 100 |
| Illinois | $43K | +10% | 1,240 |
| Vermont | $43K | +10% | 70 |
| New Jersey | $40K | +5% | 660 |
| Arizona | $40K | +5% | 380 |
| Wisconsin | $40K | +4% | 550 |
| Rhode Island | $40K | +3% | 130 |
| Georgia | $39K | +2% | 780 |
| Kansas | $39K | +0% | 180 |
| North Carolina | $39K | -0% | 690 |
| Iowa | $38K | -1% | 210 |
| Connecticut | $38K | -1% | 180 |
| Nevada | $38K | -1% | 650 |
| Idaho | $38K | -2% | 70 |
| New Mexico | $38K | -2% | 220 |
| Alaska | $38K | -2% | N/A |
| Kentucky | $38K | -3% | 370 |
| Nebraska | $38K | -3% | 180 |
| West Virginia | $37K | -3% | 110 |
| Michigan | $37K | -3% | 370 |
| Missouri | $37K | -4% | 640 |
| Maryland | $37K | -4% | 650 |
| Pennsylvania | $37K | -5% | 1,350 |
| Indiana | $37K | -5% | 380 |
| Virginia | $37K | -5% | 610 |
| Ohio | $36K | -6% | 990 |
| Montana | $36K | -6% | 110 |
| Delaware | $36K | -7% | 180 |
| Louisiana | $36K | -7% | N/A |
| Tennessee | $36K | -8% | 680 |
| Florida | $35K | -8% | 3,090 |
| Arkansas | $35K | -9% | 260 |
| Oklahoma | $35K | -9% | 480 |
| South Carolina | $34K | -12% | 480 |
| Texas | $34K | -13% | 3,640 |
| Alabama | $32K | -17% | 680 |
| Mississippi | $31K | -21% | 200 |
Showing 1–10 of 46 states with published data
BLS does not publish data for every state when sample sizes are too small
Track switchboard operators, including answering service salary changes
BLS updates this data quarterly. We'll email you when New York-Newark-Jersey City numbers change.
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Frequently asked questions
Can a switchboard operators, including answering service afford a 2BR apartment alone in New York-Newark-Jersey City?
It’s a stretch — at the median salary of $47K, rent takes 91.7% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $2,910/month. The 30% guideline puts the comfortable ceiling at roughly $1,000/month in rent — so roommates or a 1-bedroom would ease the math significantly.
What’s the entry-level salary for switchboard operators, including answering services in New York-Newark-Jersey City?
The 10th-percentile wage — what new switchboard operators, including answering services typically earn — is $38K/year. Take-home on that works out to about $2,292/month. At HUD’s $2,910/month FMR, rent would take 127% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.
Is switchboard operators, including answering service a high-paying job in New York-Newark-Jersey City?
Local pay is 23% above the national median — $47K here vs. $39K nationally. Keep in mind cost of living here is 13% above the national average, which offsets some of that premium.
How does New York-Newark-Jersey City compare to the national average for switchboard operators, including answering services?
New York-Newark-Jersey City pays $47K median vs. the U.S. average of $39K — that’s +23%. After adjusting for local cost of living (RPP 112.56), the purchasing-power equivalent is $42K — still ahead of the national median.
How much do switchboard operators, including answering services make in New York-Newark-Jersey City, NY-NJ?
The median is $47,350 a year, that works out to about $23 an hour. But the range is wide: entry-level workers start around $38,200, and experienced switchboard operators, including answering services can clear $81,140. These are BLS numbers, based on employer-reported data, not self-reported surveys.
Is $47K enough to live in New York-Newark-Jersey City?
On that salary, you'd take home roughly $3,174/month after taxes. A 2-bedroom here rents for about $2,910/month, which eats 91.7% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.
How far does a switchboard operators, including answering service salary go in New York-Newark-Jersey City?
New York-Newark-Jersey City has a Regional Price Parity of 112.56 (100 is the national average). Prices are above average here, so your dollar buys less than the same salary would in a cheaper metro. After cost-of-living adjustment, the median switchboard operators, including answering service salary is worth about $42,066 in national-average purchasing power.
Where do switchboard operators, including answering services get paid the most?
The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.