Customer Service Representatives Salary
Customer Service Representatives in Amherst Town-Northampton, MA make a median of $43,560 a year, or about $20.94 an hour. The range runs from $35K at the entry level to $61K for experienced workers. Adjusted for local prices (RPP 100.24), that's roughly $43,456 in purchasing power. A 2-bedroom apartment runs $2,004/month, about 67.4% of take-home, which is tight.
So what does $44K get you in Amherst Town-Northampton?
Groceries, utilities, transportation, and healthcare scaled from national averages by Amherst Town-Northampton’s Regional Price Parity (100.24). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.
About customer service representatives
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What this looks like in Amherst Town-Northampton
Customer service representatives pay in Amherst Town-Northampton tracks closely to the national median, $44K locally vs. $45K nationwide, a 3% difference. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $2,004/month, which is 69% of the median worker's take-home, past the 30% guideline most planners use. Cost of living (RPP 100.24) is near the national average, so spending patterns here track the typical American budget fairly closely. Use the affordability calculator above to model your specific situation.
Compared to nearby metros
Median pay for customer service representatives in metros near Amherst Town-Northampton, adjusted for local cost of living.
| Metro | Median pay | COL-adjusted |
|---|---|---|
| Boston-Cambridge-Newton | $50K | $46K |
| Worcester | $48K | $46K |
| Springfield | $47K | $49K |
| Barnstable Town | $48K | $49K |
COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.
Compensation breakdown
Annual earnings by percentile, Amherst Town-Northampton, MA
Entry-level customer service representatives (10th percentile) start around $35K. Mid-career wages sit at $44K. Top earners bring in $61K or more, a $26K spread from bottom to top.
Customer Service Representatives pay across states
Median income ranked highest to lowest, compared to the national figure
View Customer Service Representatives salary in all states
| State | Median salary | vs. national | Employment |
|---|---|---|---|
| Washington | $50K | +12% | 39,760 |
| California | $50K | +11% | 176,850 |
| Massachusetts | $49K | +10% | 49,990 |
| Minnesota | $49K | +9% | 53,340 |
| District of Columbia | $48K | +8% | 7,550 |
| Delaware | $48K | +8% | 7,470 |
| Connecticut | $48K | +7% | 24,490 |
| New York | $48K | +7% | 141,090 |
| New Jersey | $48K | +7% | 59,690 |
| Rhode Island | $48K | +6% | 7,890 |
| Colorado | $48K | +6% | 38,770 |
| Vermont | $48K | +6% | 2,870 |
| Oregon | $47K | +6% | 19,440 |
| New Hampshire | $47K | +6% | 12,750 |
| Maine | $47K | +5% | 7,560 |
| Wisconsin | $47K | +5% | 50,840 |
| Illinois | $46K | +3% | 100,970 |
| Iowa | $46K | +3% | 30,100 |
| Arizona | $46K | +2% | 87,020 |
| Hawaii | $46K | +2% | 8,010 |
| Ohio | $46K | +2% | 85,930 |
| Montana | $45K | +1% | 4,910 |
| Alaska | $45K | +1% | 2,410 |
| North Dakota | $45K | -0% | 5,750 |
| Pennsylvania | $45K | -0% | 94,340 |
| Missouri | $44K | -1% | 50,530 |
| Michigan | $44K | -2% | 71,310 |
| Nebraska | $44K | -2% | 15,340 |
| Idaho | $43K | -4% | 18,770 |
| Indiana | $43K | -4% | 44,630 |
| Utah | $43K | -4% | 44,490 |
| Tennessee | $43K | -4% | 59,730 |
| Maryland | $43K | -4% | 37,740 |
| Virginia | $43K | -5% | 59,850 |
| Wyoming | $42K | -5% | 2,110 |
| South Dakota | $41K | -9% | 6,120 |
| Nevada | $41K | -9% | 32,110 |
| Florida | $40K | -10% | 228,000 |
| Texas | $40K | -10% | 337,170 |
| Kansas | $40K | -10% | 29,200 |
| North Carolina | $40K | -10% | 89,510 |
| Georgia | $40K | -11% | 97,850 |
| New Mexico | $39K | -13% | 16,950 |
| South Carolina | $39K | -13% | 51,000 |
| Kentucky | $39K | -14% | 38,630 |
| Oklahoma | $39K | -14% | 34,460 |
| West Virginia | $38K | -14% | 9,860 |
| Alabama | $38K | -14% | 33,290 |
| Arkansas | $38K | -15% | 20,680 |
| Louisiana | $37K | -17% | 25,780 |
| Mississippi | $36K | -19% | 20,860 |
Showing 1–10 of 51 (all 50 states + DC)
Track customer service representatives salary changes
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Frequently asked questions
Can a customer service representatif afford a 2BR apartment alone in Amherst Town-Northampton?
It’s a stretch — at the median salary of $44K, rent takes 69% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $2,004/month. The 30% guideline puts the comfortable ceiling at roughly $900/month in rent — so roommates or a 1-bedroom would ease the math significantly.
What’s the entry-level salary for customer service representatives in Amherst Town-Northampton?
The 10th-percentile wage — what new customer service representatives typically earn — is $35K/year. Take-home on that works out to about $2,105/month. At HUD’s $2,004/month FMR, rent would take 95% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.
Is customer service representatif a high-paying job in Amherst Town-Northampton?
Pay here is roughly in line with the national average — $44K locally vs. $45K nationally, a 3% difference.
How does Amherst Town-Northampton compare to the national average for customer service representatives?
Amherst Town-Northampton pays $44K median vs. the U.S. average of $45K — that’s -3%. After adjusting for local cost of living (RPP 100.24), the purchasing-power equivalent is $43K — below the national median.
How much do customer service representatives make in Amherst Town-Northampton, MA?
The median is $43,560 a year, that works out to about $21 an hour. But the range is wide: entry-level workers start around $35,090, and experienced customer service representatives can clear $60,970. These are BLS numbers, based on employer-reported data, not self-reported surveys.
Is $44K enough to live in Amherst Town-Northampton?
On that salary, you'd take home roughly $2,905/month after taxes. A 2-bedroom here rents for about $2,004/month, which eats 69% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.
How far does a customer service representatives salary go in Amherst Town-Northampton?
Amherst Town-Northampton has a Regional Price Parity of 100.24 (100 is the national average). Prices are above average here, so your dollar buys less than the same salary would in a cheaper metro. After cost-of-living adjustment, the median customer service representatives salary is worth about $43,456 in national-average purchasing power.
Where do customer service representatives get paid the most?
The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.