Skip to content
AffordMap
Office & Admin

Customer Service Representatives Salary

in Great Falls, MT

Customer Service Representatives in Great Falls, MT make a median of $42,270 a year, or about $20.32 an hour. The range runs from $35K at the entry level to $57K for experienced workers. Adjusted for local prices (RPP 96.84), that's roughly $43,649 in purchasing power. A 2-bedroom apartment runs $1,284/month, about 44.5% of take-home, which is tight.

$42K
Median annual
$20.32/hr
Hourly rate
$35K
Entry level (10th %)
$57K
Senior level (90th %)

So what does $42K get you in Great Falls?

Estimated take-home pay$2,885/mo
Rent (2BR median)-$1,284/mo
Rent as % of take-home44.5% ⚠ above 30% guideline
Groceries-$380/mo
Utilities-$190/mo
Transportation-$333/mo
Healthcare *-$221/mo
Left over$477/mo

Groceries, utilities, transportation, and healthcare scaled from national averages by Great Falls’s Regional Price Parity (96.84). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.

Rentals in Great Falls
Filter by your budget
View →
Rent too high? Buying might cost less
Compare mortgage rates from multiple lenders
Check rates →

About customer service representatives

Education: High school diploma or equivalent
U.S. employed: 2,595,750
Great Falls, MT employed: 360
Category: Office & Admin

Sponsored links, AffordMap may earn a commission at no cost to you. Learn more

View jobs for Customer Service Representatives
Currently hiring in Great Falls, MT
View (opens in new tab)

What this looks like in Great Falls

Customer service representatives pay in Great Falls tracks closely to the national median, $42K locally vs. $45K nationwide, a 6% difference. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $1,284/month, which is 44.5% of the median worker's take-home, past the 30% guideline most planners use. Cost of living (RPP 96.84) is near the national average, so spending patterns here track the typical American budget fairly closely. Use the affordability calculator above to model your specific situation.

Compared to nearby metros

Median pay for customer service representatives in metros near Great Falls, adjusted for local cost of living.

MetroMedian payCOL-adjusted
Billings$45K$48K
Missoula$45K$46K
Helena$47K$49K
Boise City$47K$47K

COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.

Compensation breakdown

Annual earnings by percentile, Great Falls, MT

Bar chart showing Customer Service Representatives salary percentiles in Great Falls, MT: 10th percentile $34,550, 25th percentile $37,770, median $42,270, 75th percentile $47,430, 90th percentile $56,870. Source: Bureau of Labor Statistics.10th$35K25th$38KMedian$42K75th$47K90th$57K
Bar chart showing Customer Service Representatives salary percentiles in Great Falls, MT: 10th percentile $34,550, 25th percentile $37,770, median $42,270, 75th percentile $47,430, 90th percentile $56,870. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $35K. Mid-career wages sit at $42K. Top earners bring in $57K or more, a $22K spread from bottom to top.

Share

Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

View Customer Service Representatives salary in all states
StateMedian salaryvs. nationalEmployment
Washington$50K+12%39,760
California$50K+11%176,850
Massachusetts$49K+10%49,990
Minnesota$49K+9%53,340
District of Columbia$48K+8%7,550
Delaware$48K+8%7,470
Connecticut$48K+7%24,490
New York$48K+7%141,090
New Jersey$48K+7%59,690
Rhode Island$48K+6%7,890
Colorado$48K+6%38,770
Vermont$48K+6%2,870
Oregon$47K+6%19,440
New Hampshire$47K+6%12,750
Maine$47K+5%7,560
Wisconsin$47K+5%50,840
Illinois$46K+3%100,970
Iowa$46K+3%30,100
Arizona$46K+2%87,020
Hawaii$46K+2%8,010
Ohio$46K+2%85,930
Montana$45K+1%4,910
Alaska$45K+1%2,410
North Dakota$45K-0%5,750
Pennsylvania$45K-0%94,340
Missouri$44K-1%50,530
Michigan$44K-2%71,310
Nebraska$44K-2%15,340
Idaho$43K-4%18,770
Indiana$43K-4%44,630
Utah$43K-4%44,490
Tennessee$43K-4%59,730
Maryland$43K-4%37,740
Virginia$43K-5%59,850
Wyoming$42K-5%2,110
South Dakota$41K-9%6,120
Nevada$41K-9%32,110
Florida$40K-10%228,000
Texas$40K-10%337,170
Kansas$40K-10%29,200
North Carolina$40K-10%89,510
Georgia$40K-11%97,850
New Mexico$39K-13%16,950
South Carolina$39K-13%51,000
Kentucky$39K-14%38,630
Oklahoma$39K-14%34,460
West Virginia$38K-14%9,860
Alabama$38K-14%33,290
Arkansas$38K-15%20,680
Louisiana$37K-17%25,780
Mississippi$36K-19%20,860
123456

Showing 1–10 of 51 (all 50 states + DC)

Track customer service representatives salary changes

BLS updates this data quarterly. We'll email you when Great Falls numbers change.

More openings for Customer Service Representatives
Currently hiring in Great Falls, MT
View (opens in new tab)
Prepare for the CPA exam
Online prep courses
View (opens in new tab)
Would this salary go further somewhere else?
Compare your purchasing power across cities
Compare →
How do you get into this field?
Education, licensing, and what the career path looks like
Read guide →

Related careers in Office & Admin

Frequently asked questions

Can a customer service representatif afford a 2BR apartment alone in Great Falls?

It’s a stretch — at the median salary of $42K, rent takes 44.5% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $1,284/month. The 30% guideline puts the comfortable ceiling at roughly $900/month in rent — so roommates or a 1-bedroom would ease the math significantly.

What’s the entry-level salary for customer service representatives in Great Falls?

The 10th-percentile wage — what new customer service representatives typically earn — is $35K/year. Take-home on that works out to about $2,073/month. At HUD’s $1,284/month FMR, rent would take 62% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.

Is customer service representatif a high-paying job in Great Falls?

Pay here is roughly in line with the national average — $42K locally vs. $45K nationally, a 6% difference.

How does Great Falls compare to the national average for customer service representatives?

Great Falls pays $42K median vs. the U.S. average of $45K — that’s -6%. After adjusting for local cost of living (RPP 96.84), the purchasing-power equivalent is $44K — below the national median.

How much do customer service representatives make in Great Falls, MT?

The median is $42,270 a year, that works out to about $20 an hour. But the range is wide: entry-level workers start around $34,550, and experienced customer service representatives can clear $56,870. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $42K enough to live in Great Falls?

On that salary, you'd take home roughly $2,885/month after taxes. A 2-bedroom here rents for about $1,284/month, which eats 44.5% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in Great Falls?

Great Falls has a Regional Price Parity of 96.84 (100 is the national average). That's below average, your money stretches further here than the raw salary number suggests. After cost-of-living adjustment, the median customer service representatives salary is worth about $43,649 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

All careers in Great Falls
Top-paying jobs, rent, and cost of living
Location hub →

People also searched