Customer Service Representatives Salary in Kalamazoo-Portage, MI
Customer Service Representatives in Kalamazoo-Portage, MI make a median of $39,440 a year, or about $18.96 an hour. The range runs from $29K at the entry level to $61K for experienced workers. Cost of living is below average (RPP 94.84), which stretches that salary to about $41,586 in buying power. A 2-bedroom apartment runs $1,162/month — about 43.2% of take-home, which is tight.
So what does $39K get you in Kalamazoo-Portage?
Groceries, utilities, transportation, and healthcare scaled from national averages by Kalamazoo-Portage’s Regional Price Parity (94.84). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.
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Compensation breakdown
Annual earnings by percentile, Kalamazoo-Portage, MI
Entry-level customer service representatives (10th percentile) start around $29K. Mid-career wages sit at $39K. Top earners bring in $61K or more, a $31K spread from bottom to top.
Customer Service Representatives pay across states
Median income ranked highest to lowest, compared to the national figure
| State | Median salary | vs. national | Employment |
|---|---|---|---|
| District of Columbia | $49K | +15% | 7,020 |
| Washington | $49K | +15% | 44,880 |
| Massachusetts | $48K | +12% | 54,660 |
| New York | $48K | +12% | 145,100 |
| California | $48K | +12% | 183,350 |
| Minnesota | $47K | +11% | 59,170 |
| Connecticut | $47K | +10% | 28,140 |
| New Hampshire | $47K | +10% | 12,560 |
| New Jersey | $47K | +9% | 64,950 |
| Rhode Island | $46K | +9% | 8,260 |
| Delaware | $46K | +8% | 7,360 |
| Oregon | $46K | +8% | 22,940 |
| Vermont | $46K | +8% | 2,910 |
| Wisconsin | $46K | +7% | 55,100 |
| Maine | $45K | +6% | 7,500 |
| Iowa | $45K | +5% | 28,810 |
| Illinois | $45K | +5% | 109,940 |
| Alaska | $45K | +5% | 2,540 |
| Montana | $44K | +2% | 4,920 |
| Ohio | $44K | +2% | 90,710 |
| Arizona | $43K | +1% | 89,030 |
| North Dakota | $43K | +1% | 6,470 |
| Pennsylvania | $43K | +1% | 102,100 |
| Michigan | $43K | -1% | 69,830 |
| Missouri | $42K | -2% | 56,190 |
| Indiana | $42K | -3% | 47,750 |
| Nebraska | $41K | -5% | 15,930 |
| Hawaii | $41K | -5% | 7,460 |
| Maryland | $40K | -6% | 40,680 |
| Utah | $40K | -6% | 48,770 |
| Tennessee | $40K | -6% | 64,880 |
| South Dakota | $40K | -7% | 6,750 |
| North Carolina | $40K | -8% | 91,980 |
| Idaho | $39K | -8% | 23,520 |
| Wyoming | $39K | -8% | 2,360 |
| Virginia | $39K | -8% | 62,280 |
| Texas | $39K | -9% | 330,540 |
| Georgia | $39K | -9% | 112,790 |
| Nevada | $39K | -9% | 29,900 |
| Florida | $39K | -9% | 238,300 |
| Kansas | $38K | -11% | 32,250 |
| New Mexico | $38K | -11% | 18,520 |
| South Carolina | $38K | -11% | 52,840 |
| Alabama | $38K | -12% | 33,720 |
| West Virginia | $38K | -12% | 9,850 |
| Kentucky | $38K | -12% | 43,970 |
| Oklahoma | $38K | -12% | 33,380 |
| Arkansas | $37K | -12% | 21,120 |
| Louisiana | $36K | -16% | 25,630 |
| Mississippi | $36K | -17% | 20,240 |
Showing 1–10 of 50 states
BLS does not publish data for every state when sample sizes are too small
Track customer service representatives salary changes
BLS updates this data quarterly. We'll email you when Kalamazoo-Portage numbers change.
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Frequently asked questions
How much do customer service representatives make in Kalamazoo-Portage, MI?
The median is $39,440 a year, that works out to about $19 an hour. But the range is wide: entry-level workers start around $29,430, and experienced customer service representatives can clear $60,560. These are BLS numbers, based on employer-reported data, not self-reported surveys.
Is $39K enough to live in Kalamazoo-Portage?
On that salary, you'd take home roughly $2,671/month after taxes. A 2-bedroom here rents for about $1,162/month, which eats 43.5% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.
How far does a customer service representatives salary go in Kalamazoo-Portage?
Kalamazoo-Portage has a Regional Price Parity of 94.84 (100 is the national average). That's below average, your money stretches further here than the raw salary number suggests. After cost-of-living adjustment, the median customer service representatives salary is worth about $41,586 in national-average purchasing power.
Where do customer service representatives get paid the most?
The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.