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Office & Admin

Customer Service Representatives Salary

in Kennewick-Richland, WA

Customer Service Representatives in Kennewick-Richland, WA make a median of $45,380 a year, or about $21.82 an hour. The range runs from $38K at the entry level to $63K for experienced workers. Adjusted for local prices (RPP 100.08), that's roughly $45,344 in purchasing power. A 2-bedroom apartment runs $1,538/month, about 47.1% of take-home, which is tight.

$45K
Median annual
$21.82/hr
Hourly rate
$38K
Entry level (10th %)
$63K
Senior level (90th %)

So what does $45K get you in Kennewick-Richland?

Estimated take-home pay$3,208/mo
Rent (2BR median)-$1,538/mo
Rent as % of take-home47.9% ⚠ above 30% guideline
Groceries-$392/mo
Utilities-$196/mo
Transportation-$344/mo
Healthcare *-$228/mo
Left over$510/mo

Groceries, utilities, transportation, and healthcare scaled from national averages by Kennewick-Richland’s Regional Price Parity (100.08). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.

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About customer service representatives

Education: High school diploma or equivalent
U.S. employed: 2,595,750
Kennewick-Richland, WA employed: 1,290
Category: Office & Admin

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What this looks like in Kennewick-Richland

Customer service representatives pay in Kennewick-Richland tracks closely to the national median, $45K locally vs. $45K nationwide, a 1% difference. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $1,538/month, which is 47.9% of the median worker's take-home, past the 30% guideline most planners use. Cost of living (RPP 100.08) is near the national average, so spending patterns here track the typical American budget fairly closely. Use the affordability calculator above to model your specific situation.

Compared to nearby metros

Median pay for customer service representatives in metros near Kennewick-Richland, adjusted for local cost of living.

MetroMedian payCOL-adjusted
Seattle-Tacoma-Bellevue$54K$48K
Spokane-Spokane Valley$47K$47K
Olympia-Lacey-Tumwater$50K$48K
Bellingham$47K$45K

COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.

Compensation breakdown

Annual earnings by percentile, Kennewick-Richland, WA

Bar chart showing Customer Service Representatives salary percentiles in Kennewick-Richland, WA: 10th percentile $38,010, 25th percentile $43,120, median $45,380, 75th percentile $57,280, 90th percentile $62,660. Source: Bureau of Labor Statistics.10th$38K25th$43KMedian$45K75th$57K90th$63K
Bar chart showing Customer Service Representatives salary percentiles in Kennewick-Richland, WA: 10th percentile $38,010, 25th percentile $43,120, median $45,380, 75th percentile $57,280, 90th percentile $62,660. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $38K. Mid-career wages sit at $45K. Top earners bring in $63K or more, a $25K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

View Customer Service Representatives salary in all states
StateMedian salaryvs. nationalEmployment
Washington$50K+12%39,760
California$50K+11%176,850
Massachusetts$49K+10%49,990
Minnesota$49K+9%53,340
District of Columbia$48K+8%7,550
Delaware$48K+8%7,470
Connecticut$48K+7%24,490
New York$48K+7%141,090
New Jersey$48K+7%59,690
Rhode Island$48K+6%7,890
Colorado$48K+6%38,770
Vermont$48K+6%2,870
Oregon$47K+6%19,440
New Hampshire$47K+6%12,750
Maine$47K+5%7,560
Wisconsin$47K+5%50,840
Illinois$46K+3%100,970
Iowa$46K+3%30,100
Arizona$46K+2%87,020
Hawaii$46K+2%8,010
Ohio$46K+2%85,930
Montana$45K+1%4,910
Alaska$45K+1%2,410
North Dakota$45K-0%5,750
Pennsylvania$45K-0%94,340
Missouri$44K-1%50,530
Michigan$44K-2%71,310
Nebraska$44K-2%15,340
Idaho$43K-4%18,770
Indiana$43K-4%44,630
Utah$43K-4%44,490
Tennessee$43K-4%59,730
Maryland$43K-4%37,740
Virginia$43K-5%59,850
Wyoming$42K-5%2,110
South Dakota$41K-9%6,120
Nevada$41K-9%32,110
Florida$40K-10%228,000
Texas$40K-10%337,170
Kansas$40K-10%29,200
North Carolina$40K-10%89,510
Georgia$40K-11%97,850
New Mexico$39K-13%16,950
South Carolina$39K-13%51,000
Kentucky$39K-14%38,630
Oklahoma$39K-14%34,460
West Virginia$38K-14%9,860
Alabama$38K-14%33,290
Arkansas$38K-15%20,680
Louisiana$37K-17%25,780
Mississippi$36K-19%20,860
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Showing 1–10 of 51 (all 50 states + DC)

Track customer service representatives salary changes

BLS updates this data quarterly. We'll email you when Kennewick-Richland numbers change.

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Frequently asked questions

Can a customer service representatif afford a 2BR apartment alone in Kennewick-Richland?

It’s a stretch — at the median salary of $45K, rent takes 47.9% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $1,538/month. The 30% guideline puts the comfortable ceiling at roughly $1,000/month in rent — so roommates or a 1-bedroom would ease the math significantly.

What’s the entry-level salary for customer service representatives in Kennewick-Richland?

The 10th-percentile wage — what new customer service representatives typically earn — is $38K/year. Take-home on that works out to about $2,281/month. At HUD’s $1,538/month FMR, rent would take 67% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.

Is customer service representatif a high-paying job in Kennewick-Richland?

Pay here is roughly in line with the national average — $45K locally vs. $45K nationally, a 1% difference.

How does Kennewick-Richland compare to the national average for customer service representatives?

Kennewick-Richland pays $45K median vs. the U.S. average of $45K — that’s +1%. After adjusting for local cost of living (RPP 100.08), the purchasing-power equivalent is $45K — still ahead of the national median.

How much do customer service representatives make in Kennewick-Richland, WA?

The median is $45,380 a year, that works out to about $22 an hour. But the range is wide: entry-level workers start around $38,010, and experienced customer service representatives can clear $62,660. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $45K enough to live in Kennewick-Richland?

On that salary, you'd take home roughly $3,208/month after taxes. A 2-bedroom here rents for about $1,538/month, which eats 47.9% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in Kennewick-Richland?

Kennewick-Richland has a Regional Price Parity of 100.08 (100 is the national average). Prices are above average here, so your dollar buys less than the same salary would in a cheaper metro. After cost-of-living adjustment, the median customer service representatives salary is worth about $45,344 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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