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Office & Admin

Customer Service Representatives Salary

in Omaha, NE-IA

Customer Service Representatives in Omaha, NE-IA make a median of $44,260 a year, or about $21.28 an hour. The range runs from $34K at the entry level to $60K for experienced workers. Cost of living is below average (RPP 91.91), which stretches that salary to about $48,156 in buying power. A 2-bedroom apartment runs $1,368/month, about 45.3% of take-home, which is tight.

$44K
Median annual
$21.28/hr
Hourly rate
$34K
Entry level (10th %)
$60K
Senior level (90th %)

So what does $44K get you in Omaha?

Estimated take-home pay$3,012/mo
Rent (2BR median)-$1,368/mo
Rent as % of take-home45.4% ⚠ above 30% guideline
Groceries-$360/mo
Utilities-$180/mo
Transportation-$316/mo
Healthcare *-$210/mo
Left over$578/mo

Groceries, utilities, transportation, and healthcare scaled from national averages by Omaha’s Regional Price Parity (91.91). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.

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About customer service representatives

Education: High school diploma or equivalent
U.S. employed: 2,595,750
Omaha, NE-IA employed: 8,810
Category: Office & Admin

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What this looks like in Omaha

Customer service representatives pay in Omaha tracks closely to the national median, $44K locally vs. $45K nationwide, a 1% difference. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $1,368/month, which is 45.4% of the median worker's take-home, past the 30% guideline most planners use. Regional Price Parity sits at 91.91 (national = 100), meaning everyday costs run about 8% cheaper here. Your dollar stretches further than the headline salary suggests. Use the affordability calculator above to model your specific situation.

Compared to nearby metros

Median pay for customer service representatives in metros near Omaha, adjusted for local cost of living.

MetroMedian payCOL-adjusted
Lincoln$41K$45K
Grand Island$45K$52K
St. Louis$46K$48K
Denver-Aurora-Centennial$49K,

COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.

Compensation breakdown

Annual earnings by percentile, Omaha, NE-IA

Bar chart showing Customer Service Representatives salary percentiles in Omaha, NE-IA: 10th percentile $34,040, 25th percentile $37,060, median $44,260, 75th percentile $50,380, 90th percentile $60,170. Source: Bureau of Labor Statistics.10th$34K25th$37KMedian$44K75th$50K90th$60K
Bar chart showing Customer Service Representatives salary percentiles in Omaha, NE-IA: 10th percentile $34,040, 25th percentile $37,060, median $44,260, 75th percentile $50,380, 90th percentile $60,170. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $34K. Mid-career wages sit at $44K. Top earners bring in $60K or more, a $26K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

View Customer Service Representatives salary in all states
StateMedian salaryvs. nationalEmployment
Washington$50K+12%39,760
California$50K+11%176,850
Massachusetts$49K+10%49,990
Minnesota$49K+9%53,340
District of Columbia$48K+8%7,550
Delaware$48K+8%7,470
Connecticut$48K+7%24,490
New York$48K+7%141,090
New Jersey$48K+7%59,690
Rhode Island$48K+6%7,890
Colorado$48K+6%38,770
Vermont$48K+6%2,870
Oregon$47K+6%19,440
New Hampshire$47K+6%12,750
Maine$47K+5%7,560
Wisconsin$47K+5%50,840
Illinois$46K+3%100,970
Iowa$46K+3%30,100
Arizona$46K+2%87,020
Hawaii$46K+2%8,010
Ohio$46K+2%85,930
Montana$45K+1%4,910
Alaska$45K+1%2,410
North Dakota$45K-0%5,750
Pennsylvania$45K-0%94,340
Missouri$44K-1%50,530
Michigan$44K-2%71,310
Nebraska$44K-2%15,340
Idaho$43K-4%18,770
Indiana$43K-4%44,630
Utah$43K-4%44,490
Tennessee$43K-4%59,730
Maryland$43K-4%37,740
Virginia$43K-5%59,850
Wyoming$42K-5%2,110
South Dakota$41K-9%6,120
Nevada$41K-9%32,110
Florida$40K-10%228,000
Texas$40K-10%337,170
Kansas$40K-10%29,200
North Carolina$40K-10%89,510
Georgia$40K-11%97,850
New Mexico$39K-13%16,950
South Carolina$39K-13%51,000
Kentucky$39K-14%38,630
Oklahoma$39K-14%34,460
West Virginia$38K-14%9,860
Alabama$38K-14%33,290
Arkansas$38K-15%20,680
Louisiana$37K-17%25,780
Mississippi$36K-19%20,860
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Showing 1–10 of 51 (all 50 states + DC)

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BLS updates this data quarterly. We'll email you when Omaha numbers change.

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Frequently asked questions

Can a customer service representatif afford a 2BR apartment alone in Omaha?

It’s a stretch — at the median salary of $44K, rent takes 45.4% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $1,368/month. The 30% guideline puts the comfortable ceiling at roughly $900/month in rent — so roommates or a 1-bedroom would ease the math significantly.

What’s the entry-level salary for customer service representatives in Omaha?

The 10th-percentile wage — what new customer service representatives typically earn — is $34K/year. Take-home on that works out to about $2,042/month. At HUD’s $1,368/month FMR, rent would take 67% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.

Is customer service representatif a high-paying job in Omaha?

Pay here is roughly in line with the national average — $44K locally vs. $45K nationally, a 1% difference.

How does Omaha compare to the national average for customer service representatives?

Omaha pays $44K median vs. the U.S. average of $45K — that’s -1%. After adjusting for local cost of living (RPP 91.91), the purchasing-power equivalent is $48K — still ahead of the national median.

How much do customer service representatives make in Omaha, NE-IA?

The median is $44,260 a year, that works out to about $21 an hour. But the range is wide: entry-level workers start around $34,040, and experienced customer service representatives can clear $60,170. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $44K enough to live in Omaha?

On that salary, you'd take home roughly $3,012/month after taxes. A 2-bedroom here rents for about $1,368/month, which eats 45.4% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in Omaha?

Omaha has a Regional Price Parity of 91.91 (100 is the national average). That's below average, your money stretches further here than the raw salary number suggests. After cost-of-living adjustment, the median customer service representatives salary is worth about $48,156 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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