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Office & Admin

Customer Service Representatives Salary

in Waterbury-Shelton, CT

Customer Service Representatives in Waterbury-Shelton, CT make a median of $46,590 a year, or about $22.4 an hour. The range runs from $37K at the entry level to $69K for experienced workers. Adjusted for local prices (RPP 99.78), that's roughly $46,693 in purchasing power. A 2-bedroom apartment runs $1,788/month, about 55.6% of take-home, which is tight.

$47K
Median annual
$22.4/hr
Hourly rate
$37K
Entry level (10th %)
$69K
Senior level (90th %)

So what does $47K get you in Waterbury-Shelton?

Estimated take-home pay$3,112/mo
Rent (2BR median)-$1,788/mo
Rent as % of take-home57.5% ⚠ above 30% guideline
Groceries-$391/mo
Utilities-$196/mo
Transportation-$343/mo
Healthcare *-$227/mo
Left over$167/mo

Groceries, utilities, transportation, and healthcare scaled from national averages by Waterbury-Shelton’s Regional Price Parity (99.78). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.

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About customer service representatives

Education: High school diploma or equivalent
U.S. employed: 2,595,750
Waterbury-Shelton, CT employed: 2,130
Category: Office & Admin

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What this looks like in Waterbury-Shelton

Customer service representatives pay in Waterbury-Shelton tracks closely to the national median, $47K locally vs. $45K nationwide, a 4% difference. The catch: housing math doesn't keep up. A 2-bedroom at the HUD median rents for $1,788/month, which is 57.5% of the median worker's take-home, past the 30% guideline most planners use. Cost of living (RPP 99.78) is near the national average, so spending patterns here track the typical American budget fairly closely. Use the affordability calculator above to model your specific situation.

Compared to nearby metros

Median pay for customer service representatives in metros near Waterbury-Shelton, adjusted for local cost of living.

COL-adjusted = median salary ÷ (BEA Regional Price Parity ÷ 100). Expresses purchasing power in national-average dollars.

Compensation breakdown

Annual earnings by percentile, Waterbury-Shelton, CT

Bar chart showing Customer Service Representatives salary percentiles in Waterbury-Shelton, CT: 10th percentile $36,650, 25th percentile $38,550, median $46,590, 75th percentile $57,810, 90th percentile $69,090. Source: Bureau of Labor Statistics.10th$37K25th$39KMedian$47K75th$58K90th$69K
Bar chart showing Customer Service Representatives salary percentiles in Waterbury-Shelton, CT: 10th percentile $36,650, 25th percentile $38,550, median $46,590, 75th percentile $57,810, 90th percentile $69,090. Source: Bureau of Labor Statistics.

Entry-level customer service representatives (10th percentile) start around $37K. Mid-career wages sit at $47K. Top earners bring in $69K or more, a $32K spread from bottom to top.

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Customer Service Representatives pay across states

Median income ranked highest to lowest, compared to the national figure

View Customer Service Representatives salary in all states
StateMedian salaryvs. nationalEmployment
Washington$50K+12%39,760
California$50K+11%176,850
Massachusetts$49K+10%49,990
Minnesota$49K+9%53,340
District of Columbia$48K+8%7,550
Delaware$48K+8%7,470
Connecticut$48K+7%24,490
New York$48K+7%141,090
New Jersey$48K+7%59,690
Rhode Island$48K+6%7,890
Colorado$48K+6%38,770
Vermont$48K+6%2,870
Oregon$47K+6%19,440
New Hampshire$47K+6%12,750
Maine$47K+5%7,560
Wisconsin$47K+5%50,840
Illinois$46K+3%100,970
Iowa$46K+3%30,100
Arizona$46K+2%87,020
Hawaii$46K+2%8,010
Ohio$46K+2%85,930
Montana$45K+1%4,910
Alaska$45K+1%2,410
North Dakota$45K-0%5,750
Pennsylvania$45K-0%94,340
Missouri$44K-1%50,530
Michigan$44K-2%71,310
Nebraska$44K-2%15,340
Idaho$43K-4%18,770
Indiana$43K-4%44,630
Utah$43K-4%44,490
Tennessee$43K-4%59,730
Maryland$43K-4%37,740
Virginia$43K-5%59,850
Wyoming$42K-5%2,110
South Dakota$41K-9%6,120
Nevada$41K-9%32,110
Florida$40K-10%228,000
Texas$40K-10%337,170
Kansas$40K-10%29,200
North Carolina$40K-10%89,510
Georgia$40K-11%97,850
New Mexico$39K-13%16,950
South Carolina$39K-13%51,000
Kentucky$39K-14%38,630
Oklahoma$39K-14%34,460
West Virginia$38K-14%9,860
Alabama$38K-14%33,290
Arkansas$38K-15%20,680
Louisiana$37K-17%25,780
Mississippi$36K-19%20,860
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Showing 1–10 of 51 (all 50 states + DC)

Track customer service representatives salary changes

BLS updates this data quarterly. We'll email you when Waterbury-Shelton numbers change.

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Frequently asked questions

Can a customer service representatif afford a 2BR apartment alone in Waterbury-Shelton?

It’s a stretch — at the median salary of $47K, rent takes 57.5% of take-home pay. A 2-bedroom at the HUD Fair Market Rent runs $1,788/month. The 30% guideline puts the comfortable ceiling at roughly $900/month in rent — so roommates or a 1-bedroom would ease the math significantly.

What’s the entry-level salary for customer service representatives in Waterbury-Shelton?

The 10th-percentile wage — what new customer service representatives typically earn — is $37K/year. Take-home on that works out to about $2,199/month. At HUD’s $1,788/month FMR, rent would take 81% of that take-home — above the 30% guideline, so a 1-bedroom or shared housing is likely necessary starting out.

Is customer service representatif a high-paying job in Waterbury-Shelton?

Pay here is roughly in line with the national average — $47K locally vs. $45K nationally, a 4% difference.

How does Waterbury-Shelton compare to the national average for customer service representatives?

Waterbury-Shelton pays $47K median vs. the U.S. average of $45K — that’s +4%. After adjusting for local cost of living (RPP 99.78), the purchasing-power equivalent is $47K — still ahead of the national median.

How much do customer service representatives make in Waterbury-Shelton, CT?

The median is $46,590 a year, that works out to about $22 an hour. But the range is wide: entry-level workers start around $36,650, and experienced customer service representatives can clear $69,090. These are BLS numbers, based on employer-reported data, not self-reported surveys.

Is $47K enough to live in Waterbury-Shelton?

On that salary, you'd take home roughly $3,112/month after taxes. A 2-bedroom here rents for about $1,788/month, which eats 57.5% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.

How far does a customer service representatives salary go in Waterbury-Shelton?

Waterbury-Shelton has a Regional Price Parity of 99.78 (100 is the national average). That's below average, your money stretches further here than the raw salary number suggests. After cost-of-living adjustment, the median customer service representatives salary is worth about $46,693 in national-average purchasing power.

Where do customer service representatives get paid the most?

The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.

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