Customer Service Representatives Salary in Ithaca, NY
Customer Service Representatives in Ithaca, NY make a median of $45,200 a year, or about $21.73 an hour. The range runs from $33K at the entry level to $57K for experienced workers. Adjusted for local prices (RPP 103.32), that's roughly $43,748 in purchasing power. A 2-bedroom apartment runs $1,753/month — about 56.2% of take-home, which is tight.
So what does $45K get you in Ithaca?
Groceries, utilities, transportation, and healthcare scaled from national averages by Ithaca’s Regional Price Parity (103.32). Rent from HUD Fair Market Rents. Taxes estimated for single filer, standard deduction. * Healthcare is the employee-paid share only (premiums + out-of-pocket). Actual costs vary by coverage type: employer-sponsored, ACA marketplace, or uninsured.
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Compensation breakdown
Annual earnings by percentile, Ithaca, NY
Entry-level customer service representatives (10th percentile) start around $33K. Mid-career wages sit at $45K. Top earners bring in $57K or more, a $23K spread from bottom to top.
Customer Service Representatives pay across states
Median income ranked highest to lowest, compared to the national figure
| State | Median salary | vs. national | Employment |
|---|---|---|---|
| District of Columbia | $49K | +15% | 7,020 |
| Washington | $49K | +15% | 44,880 |
| Massachusetts | $48K | +12% | 54,660 |
| New York | $48K | +12% | 145,100 |
| California | $48K | +12% | 183,350 |
| Minnesota | $47K | +11% | 59,170 |
| Connecticut | $47K | +10% | 28,140 |
| New Hampshire | $47K | +10% | 12,560 |
| New Jersey | $47K | +9% | 64,950 |
| Rhode Island | $46K | +9% | 8,260 |
| Delaware | $46K | +8% | 7,360 |
| Oregon | $46K | +8% | 22,940 |
| Vermont | $46K | +8% | 2,910 |
| Wisconsin | $46K | +7% | 55,100 |
| Maine | $45K | +6% | 7,500 |
| Iowa | $45K | +5% | 28,810 |
| Illinois | $45K | +5% | 109,940 |
| Alaska | $45K | +5% | 2,540 |
| Montana | $44K | +2% | 4,920 |
| Ohio | $44K | +2% | 90,710 |
| Arizona | $43K | +1% | 89,030 |
| North Dakota | $43K | +1% | 6,470 |
| Pennsylvania | $43K | +1% | 102,100 |
| Michigan | $43K | -1% | 69,830 |
| Missouri | $42K | -2% | 56,190 |
| Indiana | $42K | -3% | 47,750 |
| Nebraska | $41K | -5% | 15,930 |
| Hawaii | $41K | -5% | 7,460 |
| Maryland | $40K | -6% | 40,680 |
| Utah | $40K | -6% | 48,770 |
| Tennessee | $40K | -6% | 64,880 |
| South Dakota | $40K | -7% | 6,750 |
| North Carolina | $40K | -8% | 91,980 |
| Idaho | $39K | -8% | 23,520 |
| Wyoming | $39K | -8% | 2,360 |
| Virginia | $39K | -8% | 62,280 |
| Texas | $39K | -9% | 330,540 |
| Georgia | $39K | -9% | 112,790 |
| Nevada | $39K | -9% | 29,900 |
| Florida | $39K | -9% | 238,300 |
| Kansas | $38K | -11% | 32,250 |
| New Mexico | $38K | -11% | 18,520 |
| South Carolina | $38K | -11% | 52,840 |
| Alabama | $38K | -12% | 33,720 |
| West Virginia | $38K | -12% | 9,850 |
| Kentucky | $38K | -12% | 43,970 |
| Oklahoma | $38K | -12% | 33,380 |
| Arkansas | $37K | -12% | 21,120 |
| Louisiana | $36K | -16% | 25,630 |
| Mississippi | $36K | -17% | 20,240 |
Showing 1–10 of 50 states
BLS does not publish data for every state when sample sizes are too small
Track customer service representatives salary changes
BLS updates this data quarterly. We'll email you when Ithaca numbers change.
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Frequently asked questions
How much do customer service representatives make in Ithaca, NY?
The median is $45,200 a year, that works out to about $22 an hour. But the range is wide: entry-level workers start around $33,250, and experienced customer service representatives can clear $56,600. These are BLS numbers, based on employer-reported data, not self-reported surveys.
Is $45K enough to live in Ithaca?
On that salary, you'd take home roughly $3,040/month after taxes. A 2-bedroom here rents for about $1,753/month, which eats 57.7% of your paycheck. That's above the 30% rule of thumb, housing will be a stretch at the median salary, though you can manage with roommates or a smaller place.
How far does a customer service representatives salary go in Ithaca?
Ithaca has a Regional Price Parity of 103.32 (100 is the national average). Prices are above average here, so your dollar buys less than the same salary would in a cheaper metro. After cost-of-living adjustment, the median customer service representatives salary is worth about $43,748 in national-average purchasing power.
Where do customer service representatives get paid the most?
The table above ranks every state by median pay for this role. Keep in mind that the highest-paying states tend to have the highest costs of living, so the top salary doesn't always mean the most money in your pocket.